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sharked · ‎01-14-2022

I've been waiting for this "feature" (unpublish all or mass unpublish) ever since my campus started using Canvas. I'm surprised to see this idea dates back 5+ years here and we still don't have the capability.

sharked · ‎07-19-2020

Hello - I have the same question. I am on a Mac and I do not see the "Download" icon you show in the screenshot above when the video is open or playing. How can I download the full video file from Studio to my desktop for editing?

sharked · ‎07-19-2020

I have the same question. I have dozens of videos stored in Studio and I can't figure out how to download the video file back to my desktop. The suggestion above to "right-click" on the video while it's playing does not work on my Mac.

sharked · ‎04-09-2020

Hi David, Awesome, I'm so glad this helped you. Thanks for letting me know. One thing I've learned the hard way is that shorter videos are best in terms of uploading. Studies also show students find it more easy to digest the information in shorter segments. I try to keep my videos between 10-20 minutes in length but occasionally end up with a few that are 25-30 minutes. Another benefit of shorter in length is that when you go back in to change dated information (e.g. the next time you teach the course), you have a smaller segment to edit.

sharked · ‎03-24-2020

Hi James, Thanks for this. I'm aware of this "work around" having found it by sheer accident while clicking around the other day. My point is that Studio's user interface (embedded Screen Launcher from Screencast-O-Matic) should allow one to save to their just completed video to their hard drive at the OUTSET (i.e. before uploading), just like one can do using the web version of S-O-M). Instead, one has to find this "hidden" way the video is saved to their PC/Mac or spend hours searching online to find this obscure remedy. Also, the files stored on my Mac are in unknown (to me) file formats (e.g. .vc, .sel, and .s), not in expected .mp4 video format. So, while the initial recording may be saved on one's hard drive (in the background by Studio) the saved file is not a plug-and-play ready video as far as I can tell. Somebody please correct me if I'm wrong here.

sharked · ‎03-24-2020

Update: received this message this morning from Canvas Support which confirms reason why initial upload is lower resolution. Give it some time...took 6 hours for my uploaded videos to appear at high resolution yesterday! "Thanks for contacting Canvas Support. I understand that you encountered some behavior within Studio where videos that you uploaded had a significantly lower resolution or quality than you were used to. When the videos are first uploaded they are placed into a queue of videos to be processed. The initial processing of the video when uploading allows for the video to simply be viewed within Canvas/Studio and as time goes on they should see an increase in quality. In addition to this I do see that your uploaded videos in your course that came linked to this ticket are currently playing for me at the highest quality. These videos do also show a gear icon in the lower right corner of the video player and viewers can select this gear icon to choose video quality. Have a great day, Kyle Vincent L1 Canvas Support"

sharked · ‎03-24-2020

Update: received this message this morning from Canvas Support which confirms the problem described in 2nd post above. Give it some time...took 6 hours for my uploaded videos to appear at high resolution yesterday! "Thanks for contacting Canvas Support. I understand that you encountered some behavior within Studio where videos that you uploaded had a significantly lower resolution or quality than you were used to. When the videos are first uploaded they are placed into a queue of videos to be processed. The initial processing of the video when uploading allows for the video to simply be viewed within Canvas/Studio and as time goes on they should see an increase in quality. In addition to this I do see that your uploaded videos in your course that came linked to this ticket are currently playing for me at the highest quality. These videos do also show a gear icon in the lower right corner of the video player and viewers can select this gear icon to choose video quality. Have a great day, Kyle Vincent L1 Canvas Support"

sharked · ‎03-23-2020

After the loss of three videos due to problems during uploading (not of my own creation), I have resolved to buy Screencast-O-Matic's (SOM)"Deluxe" annual subscription for under $20. I'm doing this so I can save a backup of the video BEFORE uploading it through Studio. My question for Canvas/Instructure is why don't you revise your embedded SOM ("Studio") user interface so that faculty can first save a copy of their video recordings BEFORE starting what appears to be Studio's increasingly risky upload process where if anything goes wrong on the backend, their entire time investment in that video recording is lost?

sharked · ‎03-23-2020

Just found this poster's comment (posted today) on another "video resolution" thread which may explain the problem: "Hi Steve, I don't think video dimensions matter. What I have discovered is that the high quality video will be available two or three hours after you upload it. I usually upload videos before dawn and that's the waiting time I have for high quality videos. I think it might take longer waiting time if you upload videos during regular hours.Hope that helps."

sharked · ‎03-23-2020

Between today and yesterday, something has changed with video resolution (screen quality) such that my video uploads through Studio are much lower quality resolution AND I can no longer see the "gearbox" icon showing "high," "medium," and "low" .mp4 quality. I'm wondering if Canvas/Instructure has changed something on the backend which is affecting video resolution. The image quality on my videos is not acceptable (maps cannot be read).

sharked · ‎03-21-2020

Thanks, the other post re green video w/audio might have also been me as I did post a question about this earlier. On a positive note, by accident, I just figured out how to go "Back to My Recordings" on the upload window when uploading another video into Studio. When I hit this link, I saw my "lost" file again and I'm now in the process of re-uploading it. Why there isn't a FAQ about how to get to this "Back to My Recordings" area, or better yet, a link on the main video recording page or within Studio to get to it, escapes me. I've wasted A LOT of time (mine own and that of others like you) today before stumbling on what appears to be a solution.

sharked · ‎03-21-2020

The first problem occurred yesterday...recording 20+ minute video using webcam that came through with only audio and a green screen behind me. Today, about 1 hour ago, I attempted to upload another 16+ minute video using screen capture (only) that froze during the upload process. I've got the data file with (".vc" files, whatever they are?) but I can't figure out how to restart the upload process. Why is this so difficult? If I had a paid subscription to Screencast-O-Matic (like others I know) the video file would be captured on their site and I could just import it into Canvas. I'm about to bail on the crappy performance of "Studio" (formerly known as "ARC") within Canvas. I cannot afford to lose work at this time.

sharked · ‎03-21-2020

For the second time in 24 hours, the upload of one of my videos from Studio in Canvas has failed. This time I have the video data captured on my computer in the "Screen Recorder" folder. Subfolder is "Data" and files mostly end in ".vc" Because Screen Recorder stalled (and reported a "failed" upload, I cancelled out of it) and tried to upload one more time from the start within the open window and nothing happened ("0% file uploading" message for 10+ minutes) -- which led me to decide it was a screen freeze so I closed out of the window. Now, I cannot figure out how to get the files uploadeding again. Can someone please help me avoid having to re-record another lecture? I really don't have time for this failure of technology given the work at hand. Thanks!

sharked · ‎03-21-2020

P.S. I was hoping someone from Canvas would tell me the "video" part of my upload was stored somewhere on Canvas' server (i.e. a file that could be retrieved on Canvas' end.) Oh well...

sharked · ‎03-21-2020

Unfortunately, I cannot record the video onto my hard drive from "Studio" within Canvas. It only will allow me to upload the video to "Studio." As workaround I see two other options, using Camtasia 19 (which I own but don't have much experience using) or the Screencast-o-Matic website which has a 15-minute cap on recordings. The latter doesn't help much with making a video diagramming a process that takes longer than 15 minutes to explain adequately. I just tested Studio again using the back-and-forth between webcam and screencam and it's working but taking a long time to upload (a 10-second test video). I think you're correct that the problem here may be bandwidth on somebody's server given huge increase in online video processing post-COVID 19. Thanks. Back to the drawing board I reluctantly go...

sharked · ‎03-21-2020

Overnight. A student reported it this morning. I noticed the upload taking longer than normal and when it finally came through it had a green screen for a thumbnail. I changed the thumb nail to a screenshot but didn't test the video until this morning after a student reported the problem. Is there any way to retrieve the "video" part of this recording or do I need to redo it?

sharked · ‎03-21-2020

I just had a 16+ minute video recorded with webcam come up with only a green screen for the visual after uploading. Audio is there, but no visual. Very disappointed to have to record this again. I can't find any reference material on Canvas nor in Q&A to tell me why this happened. Can only guess it was because the video was longer than the "5 minutes" recommended by Studio/Canvas. Some processes take LONGER than 5 minutes to explain.

sharked · ‎03-21-2020

I just did a 16+ minute video using the webcam to document a detailed diagram drawn on a whiteboard. It took a long time to upload and then I discovered there was no visual, only audio, the visual is nothing but a green screen throughout. Why did this happen and is there anything I can to do to retrieve the visual part?

sharked · ‎10-19-2018

I echo Kimberly's comments that I'd really prefer to see this functionality in the Gradebook. That is where we are when we see the need to reach out to students who are failing our classes. Personally, I don't use the "Analytics" function.

sharked · ‎10-16-2018

Hello Renee, It might. What I can’t tell is whether this feature works from the “Total Grade” column or not? I want the ability to message students who have a failing total course grade directly from the grade book. Thanks, Debra

Post Details	Date Published	Views	Kudos
Why Can't We Backup Video to Hard Drive Before Uploading to Studio? After the loss of three videos due to problems during uploading (not of my own creation), I have resolved to buy Screencast-O-Matic's (SOM)"Deluxe" annual subscription for under $20. I'm doing ...	03-23-2020	1163	0
Sudden Poor Video Resolution Between today and yesterday, something has changed with video resolution (screen quality) such that my video uploads through Studio are much lower quality resolution AND I can no longer see the "gear...	03-23-2020	3716	0
How to Restart Failed Video Upload to Studio? For the second time in 24 hours, the upload of one of my videos from Studio in Canvas has failed. This time I have the video data captured on my computer in the "Screen Recorder" folder. ...	03-21-2020	4768	2
Why did upload of webcam video only show green screen throughout? I just did a 16+ minute video using the webcam to document a detailed diagram drawn on a whiteboard. It took a long time to upload and then I discovered there was no visual, only audio, the vis...	03-21-2020	2455	1

Posts	46
Solutions	5
Kudos given	30
Kudos received	30
Member Since	‎06-07-2017

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Re: Publish / Unpublish ALL Option

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Re: How to Restart Failed Video Upload to Studio?

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Re: Poor Video Quality

Re: Sudden Poor Video Resolution

Why Can't We Backup Video to Hard Drive Before Upl...

Re: Sudden Poor Video Resolution

Sudden Poor Video Resolution

Re: How to Restart Failed Video Upload to Studio?

Re: How to Restart Failed Video Upload to Studio?

How to Restart Failed Video Upload to Studio?

Re: Why did upload of webcam video only show green...

Re: Why did upload of webcam video only show green...

Re: Why did upload of webcam video only show green...

Re: Canvas Studio lost my recording?

Why did upload of webcam video only show green scr...

Re: Message Students Who... for Grade Totals

Re: Message Students Who... for Grade Totals