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During the first two weeks of the term (informally called the "add/drop" period) we allow the teacher role to add/remove students. This allows them to add waitlisted students to the Canvas course so they can access the course fully. After the deadline to add/drop classes we: Remove the permission to add/remove students from the teacher role Run the enrollment provisioning report (Canvas) against the enrollment according to our enrollment management software (PeopleSoft). We delete all the students that are not officially enrolled in the class. The programmer's set this up to run using APEX, so I only need to upload the current provisioning report and confirm the deletes before I sent the command to Canvas.  We have not created a role for waitlisted students, but that could be an option. It would certainly automate the process of adding/removing the students who are waitlisted, but our faculty indicated they wanted to be able to add students who might not be officially waitlisted yet.  ... View more

We ran into this too. There is a workaround that admin can use to delete the tokens for mobile app and the student is automatically signed out.  You will need to add a login to the student's account so that you can log in because you can not change/delete/update tokens on an account when you masquerade. It sounds like you have updated the login already, so just login with the new password and follow How do I manage API access tokens as a student? to remove the tokens. ... View more

What browser are they using?  We have seen issues with Google Drive integrations using Safari (also a Third Party Cookies issue). We have also seen issues if the student is logged into a Chrome Browser with one account, but authenticating with a separate account in Canvas. Try a Google Incognito window or Firefox. ... View more

I made the jump to sub-accounts last fall, two weeks before finals. It went okay except for one glitch...My only warning is that the Roll Call Attendance Reporting function for instructors was somehow tied to the sub-account. So, when the semester ended my faculty who used Roll Call Attendance (with the Attendance Report) were only able to see the last two weeks. Oops!  Thankfully, from the admin menu, we also have Attendance and my reports were complete. I don't know if it was because the role was now tied to the sub-account and limited by that from the "full" report. We don't have many Roll Call users and fewer using the reporting tool, so pulling the reports for faculty was not a big deal, but I would not move courses to new sub-accounts midterm again.  ... View more

You could add another login to the account and use it. How do I manage a user's login information in an account?‌ I would generally not do this except under extraordinary circumstances.  ... View more

If there is a more elegant way to do it, I am not aware. We recently undertook this task and I used the provisioning report How do I view reports for an account? and API (using Postman), but you could probably use SIS import How do I import SIS data to a Canvas account? instead of API. I just leave the SIS to the programmers and the API is pretty familiar to me at this point. First, update the subaccount field in the list of courses you want to move. I tested the process with several small baches in my Test instance and then, once I was confident that the changes were happening correctly, I began in the Production instance.  ... View more

We use an APEX form - uses API - that our developers created for instructors to create sandboxes themselves. The field for course name is editable in the form, but not once the course is created. We have these sandbox courses created in a sub-account (development) with the permissions set so that instructors can add/remove other instructors and TA's but no student enrollment is allowed. This prevents them from using these courses as a regular-for-credit course. They can copy the material to an SIS course when they are ready to go live. They can share content (without violating FERPA) with other instructors in development courses. If they need to share the content with students, like for an "advising corner" then Account Admin moves the course to yet another sub-account (Manually-created) that does have a second faculty role (we call it Teacher-Plus) that allows student enrollment.  It is important is that you "Allow teachers to create courses" in the account settings but use Javascript/CSS to hide the created course buttons in the UI.  Another tricky part of this is the self-enrollment feature. We discovered that if there was no SIS_ID when the courses were created in the development sub-account, then instructors could activate self-enrollment and by-pass our system. We modified the APEX to add a bogus SIS_ID based off (the user_id and a counter) to close that gap. When we move the course to Manually-created we remove the SIS_ID so that self-enrollment is active in those courses. ... View more

I would recommend using Enrollments API. We ran into the issue of students not "accepting" invites and therefore not even getting course Announcements in manually enrolled courses. We use SIS for most, but for manual entry API allows you to set the enrollment to "active" and skip sending notification. It is a simple POST with a couple of parameters.  Shameless plug for Deactivated user‌'s "PRE-CON: API 101: Introduction to APIs" at InstructureCon 2019 - I learned how to do these API calls using Postman last year! ... View more

About FERPA and students seeing other students in a course. We are importing students in the SIS enrollment with the flag limit_privileges_to_course_section set so that all students can not see students in another section as the default. Most of our cross-lists are not the cross-listed in the catalog type, but in those courses I do let the instructor request that I manually combine those students into a separate section that is combined so that they can collaborate and work on discussions together. This helps us be FERPA compliant. ... View more

We migrated from Moodle to Canvas, and we already had a similar - behind the scenes - system set-up to merge the courses in Moodle. We called it a "Meta course" because the term "cross-listed" on our campus is another thing entirely. So, we decided to use JS to hide the Cross-list button and continue with the request sent to use to do the work behind the scenes. Canvas has issues with student data when a course is de-cross-listed so we keep all the buttons hidden from instructors.  How do I de-cross-list a section in a course as an admin? ‌  I usually rename the sections slightly to include relevant information like times, lab locations, or secondary instructors, as is appropriate, so the instructors can use the section name more easily in the course. We are a relatively small school, so this works for us. I could see where the handwork would get overwhelming quickly if there are thousands of requests per term.  I have an API script I use sometimes for courses with many sections. It would be fairly easy to automate every  request   right from the instructor's submission, but I find that too often we need to check the UI to make sure the request is valid before we do the work anyway, so we do most by hand. Canvas makes it easy for my team to do the merge with just a few clicks and my instructors are happily requesting "Meta courses" in Canvas, even after two years with the new LMS. ... View more

Did anyone see any communication about this bug yet?  ... View more

I can no longer turn off the Inherited Keys either. They are all on and locked. Kind of freaking me out!! ... View more

Adrienne, I think I saw on the other post regarding this question that you folks got this working. Can you share what worked for you? We are having the same issue with Zoom using the wrong email address. Thanks! ... View more

We ran into this problem, especially when we wanted to test external tools (LTI) as students but the "Act a user" did not cut it.  Also, when admins are taking courses we wanted to make sure that they were participating in the course in the student role only and not having the advantage of seeing the entire course with the admin privileges.  To solve this, we all have two accounts.  One that is our admin account and a second account that we can have the teacher or student role.  Our ITS department helped us set this up so we could still use SSO for both logins, but the Admin account does not have SIS integration. I created the admin accounts via Canvas.  ... View more

Today I had an instructor report that the Canvas PF (new - native to Canvas - flavor of Turnitin) only returned a report for one of the students in a course, all the others were not submitted to Turnitin.  My question is how do you re-submit with the native integration? ... View more

Not yet. I thought would continue with some "Hey we have this new feature" messaging for the first semester then go live with it in December before students return from break.  I think it will be more useful for students to have the List View but instructors will likely want to switch back to Dashboard View. To that end, I will do some directed Global Announcements that the change is coming and the how to switch back after the change for instructors. I have found that timing these changes to happen between Fall & Spring semester goes over better than springing it on folks midterm or before the start of Fall. I would be interested to hear how others are rolling this out too! ... View more

We have modified several LTI's before we installed them to change where or how they appear in Canvas. The XML Config Builder works great. Test it in Beta until you get the hang of the various settings. My personal favorite is to add to the Course Navigation but Disable it, I use this for publisher links. That way it is lurking there for instructors to use if they need access to it but not turned on in every course.  We do not allow our instructors to add LTI so this is my method of distributing them in Canvas without forcing everyone to drag it off the Course Nav. ... View more

We are also having trouble with the new course search.  Some courses are not showing up unless you click the "Hide courses without students" checkbox - even though they have students. We reported it to Canvas Support. It is definitely still a little buggy. ... View more