Hi, it is a mastery connect question. I was clicking the Help Center, not the Submit a support request, that is very clearly right there. 🙃 Whoops. I just submitted my ticket. Thank you for yo...

Right! Such an odd issue. Not having a problem with any other assessments. It's only one question on the assessment, its an essay (plain text) question. The question came from an item bank created...

It is! Thank you!

@JenMurphyA Is there a way to contact support or get a support ticket without being a Canvas Field Admin?

Haha, I have done that multiple times over three days. That's usually a first step in most troubleshooting steps. I even cleared by cookies and cache, checked for updates on my browser and compute...

It is! Thank you!

Hi, it is a mastery connect question. I was clicking the Help Center, not the Submit a support request, that is very clearly right there. 🙃 Whoops. I just submitted my ticket. Thank you for yo...

@JenMurphyA Is there a way to contact support or get a support ticket without being a Canvas Field Admin?

Right! Such an odd issue. Not having a problem with any other assessments. It's only one question on the assessment, its an essay (plain text) question. The question came from an item bank created...

Haha, I have done that multiple times over three days. That's usually a first step in most troubleshooting steps. I even cleared by cookies and cache, checked for updates on my browser and compute...