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leturno · ‎02-03-2023

Just as I was about to test the waters again on taking on a Canvas Data project you go and give me Canvas Data 2 releasing in March. Aren't you so nice! Thank you Scott

leturno · ‎09-14-2022

I have an instructor this is happening to. The instructor just reconfirmed (3:13pm Central 09/14/2022) it is still happening. The instructor is using Chrome 105 and Firefox 104. I have opened a Case # 09136732 and referenced this discussion. If you open a case please reference my case and this discussion so they know it's just not your one instructor having this issue.

leturno · ‎01-31-2022

I am creating this to point you to a solution if you are having this issue. After adding our 'paid for' Zoom to Canvas and it was working in the Canvas Courses our Faculty and Students suddenly discovered that the menu links for Zoom were not working in the IOS or Android mobile apps. We opened these tickets with Canvas and Zoom support: Canvas Case #08429963 Zoom Support Request #13364688 Canvas Support Documented This Detail of the Problem January 21, 2022: "Thank you for the information. When attempting to access Zoom through the course link that was previously provided, I am receiving the same "NO Client ID found(2505)" error when using a computer as well. I was able to locate a potential cause of the error when using console, shown here. Since this 400 error shown in console is occurring from one of Zoom's URLs we would recommend that you continue to work with their support team to investigate this issue. If they are unable to resolve the issue from their end, or if they can provide any information that we can use to help you resolve this issue in Canvas please let us know. If this does not resolve the issue, or if you have any other questions, please let us know. Thank you, Ryan K. Canvas Support" Zoom returned with this discovery about our integration which we did with the assistance on a web conference from Zoom support. It appears issues with HTTPS:// and 'Approved Domains' were left out of the original integration entered into the Zoom admin panels. This was not visible to us as Canvas Admins as it was on the Zoom Admin side. Zoom's Recommended Resolution: January 28th, 2022: Thank you for contacting Zoom Technical Support! I can see that you are having an issue with an error message: No client ID found in Canvass. Rest assured, I'll be able to help you with that. These are the following causes why you are getting this error: An erroneous Canvas Site Domain in the “3rd Party Credentials” tab is entered. In the example below the Canvas Site Domain was entered with http:// instead of the correct one which in that customers case was supposed to be https:// No approved domains have been added in the “Approved Domains” section in the “LTI Credentials” tab. Please see below possible solution: To fix/add the correct Canvas site domain: Login as Admin in Zoom Web Portal Go to Admin > Advanced > App Marketplace In LTI Pro > Click on Manage > Configure > Click your LTI Pro account credentials > Click on Edit Click on 3rd Party Credentials > Edit > Make sure to enter the valid Canvas site domain in the Canvas Site Domain > Save To add an approved domain in the LTI Credentials tab Click on the LTI Credentials tab > Make sure to enter the valid approved site domain/s in the Approved Domains field > It will save automatically when you click outside of the Approved Domains bar. I hope this is helpful. If you have further concerns, please do not hesitate to respond so that I can assist. Thank you, Maria We are about to implement this change and expect it to resolve our issues. I will post back if it does not and we needed to do more. I would recommend for what ever your errors are you contact Zoom or Canvas support appropriately documenting your issue but if your Zoom menus are not working in mobile apps with the ""NO Client ID found(2505)" error" feel free to use these support case numbers and information to expedite your resolution with Canvas and Zoom support. To reiterate some details: We have a campus paid for license with Zoom. We worked with Zoom support and our Campus' Zoom administrator to add the Zoom 1.3 integration to our Canvas environment. Zoom was working in Canvas. Faculty and Staff could not use the Zoom menu items to go to the Zoom page in Mobile (IOS or Android) apps. This was invisible to us as Canvas Administrators as the changes needed to be made in the Zoom admin panel. We sincerely hope these details help the Canvas & Zoom communities. Scott Leturno Center for Teaching and Learning Moraine Valley Community College

leturno · ‎12-07-2020

Does this change only affect 'Push Notifications' through the mobile app or will email notifications also change? Our faculty prefer email notifications. The list provided above does not look like nor match the actual notifications options on the notification's page. Are these new options being added to the existing list? I agree with Vanzandt, the list of what is being added to push notifications is extensive so can you please provide a list of what is being stopped as that is the focus of the change described "All Push notification options are disabled except the following".

leturno · ‎06-25-2020

How can we resolve this issue receiving " UDOIT failed to scan this course." We took the extreme step of replacing the entire server OS and all to try to resolve this with a fresh install and this error repeats. Description: This does not happen consistently across all courses in canvas. Some run UDoIt successful other's get the error. But it does seam courses that get this error consistently receive this error. After receiving this error the reports actually do exist in the view old reports tab. We have had the same developer key since we installed UDoIt in 2017 and it worked for over 2 years before suddenly stopping. Enforce scopes is not turned on for this developer's keys. Scott Leturno Moraine Valley Community College

leturno · ‎08-29-2019

A blue dot in canvas already has meaning and it's clearly that there is something for review or attention is needed. This is pretty consistent 'blue dot' icon functionality already in Canvas. Below is just a few of the dozens of Canvas Guides, just a sample of the many places blue dots are used to show something needs attention or something is new. NOT something is hidden. How do I know when my instructor has graded my assignment? A blue dot next to the assignment indicates the assignment that has been graded [1]. How do I change discussion settings to manually mark discussion replies as read as an instructor? In discussion replies, a blue dot indicates the reply is new and unread. How do I find my unread messages in the Inbox as an instructor? All unread messages have an indicator next to the message. Once a conversation has been read, the blue dot changes to a gray circle. How do I view the Calendar in the Student app on my iOS device? The calendar displays a blue dot for any dates that contain an assignment or event [2]. How do I use the icons and colors in the Grades page? When your instructor grades your assignment, the grades page displays a blue dot next to the assignment [1]. How do I start a poll on my Android device? The app displays the course and section for the poll question. A blue dot indicates a current poll. To remain consistent the blue dot should be used in the grade book or speed grader to indicate there is something new that needs attention such as updated comment or new assignment submission. Any other use of a blue dot would not be consistent with the rest of the blue dot functionality used this way through out canvas. So using a blue dot to show something is hidden and not something needs attention and is new would be and is very confusing, causes ambiguity and makes the icon less intuitive for your expressed purpose.. Regarding"By using the eye icon to indicate the post policy for the assignment and a dot to indicate if there are grades actively being hidden, we hope to remove ambiguity and make the icon much more intuitive."

leturno · ‎07-25-2019

Global Announcements sort wrong. They should sort newest first. Along with this redesign can we have a feature to reverse the date order or at least put most recent announcements first. Now you have to scroll through all ancient announcements to see your most current announcements and to access them to edit them.

leturno · ‎04-23-2019

Brian, Thank you for your reply. Yes the Starfish documentation is absent any screenshots. Starfish has not been able to answer any questions about where this link within Canvas fall and if these sso links exists in all courses Scott

leturno · ‎03-14-2019

I'd like to bump this conversation as there must certainly be updates to the Starfish and Canvas integration since 2017. My understanding is there is a Starfish LTI for Canvas that 'data pumps' updates to Starfish. It also places single sign on links within Canvas to Starfish. Is that all there is? We are about to implement Starfish. Are there any 'gotchas' or 'I wish I knew that before I started..' advice from current Canvas and Starfish users? Scott Leturno Moraine Valley Community College Palos Hills, IL 60465

leturno · ‎01-07-2019

This was Canvas supports reply then they closed the ticket: "This is a known issue and the fix will be included in our next update, the problem comes when you upload a file in the side bar then try to link it. If you upload the files on a screen (either the files tab or in an assignment and refresh) before you want to insert them the inline preview will work. I apologize for any inconvenience this has caused."

leturno · ‎11-20-2018

I just opened a case #03779170 We have seen this behavior before. I have an assignment documented that I am sharing with support. The instructor linked the file using Chrome and does not have the inline preview option. I re-linked the exact same file on the same page using Chrome and it does have the auto open in inline preview option. We did not upload the file a second time. It doesn't change with page refreshes. Both links are to the same PDF file in files.

leturno · ‎09-21-2017

No solution yet. I have many things with greater priority including figuring out how best to use Canvas Data Portal. Accessing usage reporting for UDoit is just a part of the reporting we would like to access. For UDOIT I believe I will need to go directly to the MySQL databases to query for information on usage.

leturno · ‎08-03-2017

What reports do you use to measure how many courses or faculty members are running the reports and/or correcting the errors found?

leturno · ‎10-05-2016

There may be a bug in the voting tool. It says 4 down votes. It also says "No one has voted against this idea". I did not know if I had voted so I clicked on the up vote again and the vote went down. I opened case 01605018 with support. Scott Leturno Moraine Valley Community College

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