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I'm not sure if this was already resolved, but I have the same problem. I am able to upload presentations but they don't show, a small version of the bar at the bottom appears but is non-functional. The default BigBlueButton also does not appear (but is listed under the presentations that have been uploaded). I can share an external YouTube video. I also tried the test environment and was successful there.  I've used three different computers, Chrome and FireFox, and tried clearing my cache. Most of the online support I was able to find for this issue was from the BigBlueButton forums but looks like it is for developers (has to do with certificates and html). Any additional guidance on this issue in Canvas? Thanks in advance!  ... View more

I'm not sure what kind of trouble you're having, but I'm new to Canvas and Big Blue Button, but not new to video conferencing or learning management systems. I have not been able to get a presentation to upload, even one blank slide from PowerPoint, converted to PDF. ... View more