About

rachelorston
Rachel Orston
Rank:
Instructure
Title:
Chief Customer Officer
Joined:
Feb 7, 2024 5:32:03 PM
Posts:
8
Solutions:
0
Likes Received:
33
Bio:
Rachel Orston is a serial entrepreneur, tech executive and customer success pioneer with deep experience strengthening customer relationships across the Fortune 1000. Rachel has committed her 25-year career to driving customer success and brings extensive experience leading high-performing account management, customer success, professional services, and support teams. Rachel has extensive experience in the world of blogging and public speaking. Rachel is an investor and founding member of CS Angel. She holds an MBA from Georgia Tech and a Bachelor of Science in Journalism from Northwestern University.

Most Liked Posts

As the year draws to a close and the holiday season is upon us, I want to take a moment to reflect on the incredible community that makes up Instructure—educators, parents, and students alike. You ar...
Likes: 20
As the back-to-school season in North America kicks into high gear I want to take a moment to acknowledge the hectic pace and immense pressures you face as educators and administrators.  You are cons...
Likes: 5
Bravo!  So many great updates in this post.  Look forward to what this team will do in 2025.   Would love to hear from others in the community on what kind of training you want to see in our on-demand...
Likes: 3
Yes @ArjenHeijstek !  That is absolutely my goal!  Hope you all have a fantastic holiday!  Love the photo @JessicaEllswort ! 
Likes: 3
@ryan_corris - this is a really great overview and important reminder that you can "keep it simple" with the right focus, effort and willingness to adapt/experiment!  Thanks for sharing yo...
Likes: 2

Most Recent Posts

Bravo!  So many great updates in this post.  Look forward to what this team will do in 2025.   Would love to hear from others in the community on what kind of training you want to see in our on-demand...
Jan 6, 2025 12:02:57 PM
Yes @ArjenHeijstek !  That is absolutely my goal!  Hope you all have a fantastic holiday!  Love the photo @JessicaEllswort ! 
Dec 20, 2024 1:59:56 PM
@ryan_corris - this is a really great overview and important reminder that you can "keep it simple" with the right focus, effort and willingness to adapt/experiment!  Thanks for sharing yo...
Dec 13, 2024 1:53:39 PM
Thanks you @GideonWilliams for sharing your expertise and learning !  This level of detail is super helpful to other instructors who are just getting started with ChatGPT.  
Dec 13, 2024 1:44:21 PM
Thank you @englu061 for this write-up and more importantly - the incredible contribution you and the team have made to our usability efforts.  Improving usability remains a top priority and I am r...
Dec 13, 2024 11:29:31 AM

Latest Badges

25 Likes Received

25 Likes Received

Earned: 2024-12-27

5 Replies Posted

5 Replies Posted

Earned: 2024-12-20

First Reply Posted

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Earned: 2024-12-13

First Like Received

First Like Received

Earned: 2024-10-01