Bio:
Rachel Orston is a serial entrepreneur, tech executive and customer success pioneer with deep experience strengthening customer relationships across the Fortune 1000. Rachel has committed her 25-year career to driving customer success and brings extensive experience leading high-performing account management, customer success, professional services, and support teams.
Rachel has extensive experience in the world of blogging and public speaking. Rachel is an investor and founding member of CS Angel. She holds an MBA from Georgia Tech and a Bachelor of Science in Journalism from Northwestern University.