About

rachelorston
Rachel Orston
Rank:
Instructure
Title:
Chief Customer Officer
Joined:
Feb 7, 2024 5:32:03 PM
Posts:
15
Solutions:
0
Likes Received:
46
Bio:
Rachel Orston is a serial entrepreneur, tech executive and customer success pioneer with deep experience strengthening customer relationships across the Fortune 1000. Rachel has committed her 25-year career to driving customer success and brings extensive experience leading high-performing account management, customer success, professional services, and support teams. Rachel has extensive experience in the world of blogging and public speaking. Rachel is an investor and founding member of CS Angel. She holds an MBA from Georgia Tech and a Bachelor of Science in Journalism from Northwestern University.

Most Liked Posts

As the year draws to a close and the holiday season is upon us, I want to take a moment to reflect on the incredible community that makes up Instructure—educators, parents, and students alike. You ar...
Likes: 21
So grateful for the impact this team makes every day in the lives of our users.  Thank you, thank you.   I can't wait to see what this community achieves in 2025! 
Likes: 6
As the back-to-school season in North America kicks into high gear I want to take a moment to acknowledge the hectic pace and immense pressures you face as educators and administrators.  You are cons...
Likes: 6
Bravo!  So many great updates in this post.  Look forward to what this team will do in 2025.   Would love to hear from others in the community on what kind of training you want to see in our on-demand...
Likes: 3
Yes @ArjenHeijstek !  That is absolutely my goal!  Hope you all have a fantastic holiday!  Love the photo @JessicaEllswort ! 
Likes: 3

Most Recent Posts

Thank you @LoraMiller @JackieStoss and @JenniferAshley for bringing this important set of modules forward!  As the proud canvas parent of two university students, I know how important this...
Feb 11, 2025 11:24:35 AM
So grateful for the impact this team makes every day in the lives of our users.  Thank you, thank you.   I can't wait to see what this community achieves in 2025! 
Feb 7, 2025 7:24:04 AM
What an amazing tribute @bgooding !  "What's Cool about Canvas"  embodies the impact we aim to achieve. Thank you for leading by example and supporting our educational heroes globally....
Jan 31, 2025 8:28:04 AM
So excited we have this new hub up and running! Thank you @DanielleLentz ! 
Jan 31, 2025 8:21:26 AM
Thanks you @HeatherAhern - there is some great input in this thread from @clpatter  @cms_hickss  @Ash_Ow  and glad to see that we will update the delayed language.  
Jan 24, 2025 2:46:14 PM

Latest Badges

Instructure Community: 1 Year

Instructure Community: 1 Year

1 Year with Instructure Community

Earned: 2025-02-08

10 Replies Posted

10 Replies Posted

Earned: 2025-01-31

10 Logins Completed

10 Logins Completed

Earned: 2025-01-24

25 Likes Received

25 Likes Received

Earned: 2024-12-27