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Hi Jay, Thanks for the mention of Canvas Data, ill talk to my CSM and get access. It's likely what we need will be a report pulled from the API which is then combined with our records data from VetTrak (our student management system).  It's a little difficult to explain the reporting requirements because our requirements are written based upon a traditional face to face & hand written or manually submitted assessments. In the event that 'records' are digitally entered, the requirements reference a teacher inputting these into the student management system, not an LMS. An LMS does not usually retain a 'competency' log which is which is what our SMS will have attached to each enrolment.  After further exploration, I believe I can get around this using Canvas Data ensuring I have one report per student which includes: Student ID, Assessment Name, Assessment ID, Submission Date, Outcome, Grader Name, Grade Date This will be for all assessments that a student submits. This will then be matched against an existing assessment matrix which details assessments per module, then how each modules map to each unit of competency. Ie, Assessments 1 2 and 3 are required for Module 1. Module 1 Starts 2 units of competency but only finishes one, the second is not completed until all work in module 1 and 2 is completed. There is a push internally to have ALL of this information generated directly from Canvas (because our old LMS was both an SMS and LMS and could produce this) however I simply do not see how that can ever be done when Canvas is simply the delivery platform for assessments, it does not have any of the Competency Mapping interfaces that relate to the quality framework for the training package that the course is built upon. if any of that needs explaining, this explanation of training packages on the ASQA site might help https://www.asqa.gov.au/about/australias-vet-sector/training-packages I had previously at another company explored ways of using rubrics or mastery paths to build competency mapping but neither I or the other canvas admin before me were ever able to successfully build the mapping. I also dont what kind of reports this would generate. ... View more

Hi Michael, You are not doing anything wrong. This has been an ongoing issue for the better part of 8 months. I think I first noticed it in December 2017, others noted it happened before then from memory. there is a much more complete discussion with links to numerous other cases reporting the same issue that can be found: https://community.canvaslms.com/thread/20989-why-are-my-jpeg-images-disappearing  For me currently, I notice the images disappearing some days however after navigating around canvas, doing some work, and not touching them, eventually, they pop back up.  Clearing cache/cookies doesn't fix anything, it happens across multiple computers/browsers.  Does anyone else find that images re-appear of their own accord after a few hours? ... View more