Very Similar things are happening for our students. We had a student who was unable to access the quiz. They came by my office. They logged in to Canvas via Chrome Browser clicked on the quiz and it o...

We did have some Mac users but the issue was different for them. They had selected not to open LockDown browser when prompted and had also ticked a box for Chrome to remember their preference. They we...

I am sorry that it has taken me so long to reply to your reply!  Thank you for your help. These improvements do make it much easier to find these files.Julie McCarty

I thought I would post an update here. The issue appears resolved there was a glitch in the latest version of Respondus that caused problems for some but not all Windows users. After we installed the ...

Disabling Tampermonkey extension fixed the issue for me.

We did have some Mac users but the issue was different for them. They had selected not to open LockDown browser when prompted and had also ticked a box for Chrome to remember their preference. They we...

I thought I would post an update here. The issue appears resolved there was a glitch in the latest version of Respondus that caused problems for some but not all Windows users. After we installed the ...

Very Similar things are happening for our students. We had a student who was unable to access the quiz. They came by my office. They logged in to Canvas via Chrome Browser clicked on the quiz and it o...

I am sorry that it has taken me so long to reply to your reply!  Thank you for your help. These improvements do make it much easier to find these files.Julie McCarty

Disabling Tampermonkey extension fixed the issue for me.