Community

dana_gelder · ‎08-26-2021

Thanks, appreciate the quick reply!

dana_gelder · ‎08-25-2021

Some of my students complained that a module was locked in the mobile app. I verified that this was indeed the case, however, the module is available in the desktop/laptop app. I checked the requirements of the module (lock date and access in sequential order) and all look correct. Anyone else seen this behavior? Thanks!

dana_gelder · ‎12-30-2020

Hi I am in the process of cross-listing sections which use Flipgrid and wondered if you were able to solve your issue? Thanks! Dana

dana_gelder · ‎12-30-2020

Hi @LCPowell , I am in the process of crosslisting sections which use Flipgrid and wondered if you were able to solve your issue. Thanks! Dana

dana_gelder · ‎11-13-2020

Thanks @Chris_Hofer . Haven't resolved it yet. I did try some of the suggestions (clearing caches, different browsers) without luck. I'll take your advice and contact Canvas Support as soon as the semester ends and I have more time. Thanks!

dana_gelder · ‎10-04-2020

Thanks @Chris_Hofer for the suggestion, I will give it a try. Although, I performed the same tasks in both Firefox and Chrome which I assume have different caches. Update: Just cleared my cache, but the problem remains. But, thanks for the suggestion.

dana_gelder · ‎10-04-2020

Hi Everyone, I uploaded a podcast (mp3) to Canvas Studio and changed the thumbnail from the default to a custom image. The change appeared to work just fine, but after viewing the podcast in Canvas Studio, the thumbnail reverted to the default and the menu option to change the thumbnail disappeared. Otherwise, everything works fine. But, I wondered if anyone else has seen this behavior and how to get my thumbnail back. Thanks! Dana 1 - Uploading the new podcast... 2 - Replacing Default Thumbnail 3 - The thumbnail appears to have been saved... 4 - Viewing podcast 5 - After returning the library View, the default thumbnail is back and the option to replace the thumbnail is gone.

dana_gelder · ‎10-03-2020

Thank you, this worked like a charm! I appreciate that you took the time to respond to me, thank you.

dana_gelder · ‎10-02-2020

I recorded an audio file as part of a Canvas page. After I recorded it, I realized I would need to post a transcript and would like to download the file into a utility which will automatically generate a transcript. Some have indicated that a right-click --> 'Save As' would allow me to save the audio file. But, when I follow the outlined procedure (play my audio recording --> right click --> Save as), I get an html file and a folder full of page resources, none of which appears to be an audio file (most have the extension .download). I've included a couple images of what was downloaded (the file applause.mp3 is my file and not part of the downloaded resources). Any other ideas on how to download the audio ? media file?

Posts	23
Solutions	3
Kudos given	40
Kudos received	22
Member Since	‎10-19-2017

Community

Have a Canvas Question?

Have a Mastery Question?

Have an Elevate Question?

Have an Impact Question?

Re: Module is Locked in Mobile App

Module is Locked in Mobile App

Re: Flipgrid assignment to just one section of a c...

Re: Flipgrid

Re: Canvas Studio Thumbnails

Re: Canvas Studio Thumbnails

Canvas Studio Thumbnails

Re: How Do I Download and Audio Media Recording?

How Do I Download and Audio Media Recording?