About

melodyc_lam
Melody Lam
Rank:
Community Coach
Title:
Canvas Admin/Program Manager
Joined:
Apr 13, 2018 7:57:12 AM
Posts:
285
Solutions:
105
Likes Received:
322
Bio:
Instructure Advocate and interested in pushing Canvas to new heights! I work at a large K-12 school district that uses Canvas and MasteryConnect and I'm always interested in sharing and learning from the Developer and Admin communities.

Most Liked Posts

@NickChevalierUT Welcome! Last year was my first year going to InstructureCon (and presenting!) so there's definitely a lot I would've done differently (room for swag being one of them!) B...
Likes: 11
@KataKeri As someone who has found malformed HTML on pages to cause issues with course exports and rendering in Canvas, having the HTML tags there is useful to figure out where I should start chec...
Likes: 9
@AllisonHowell  Chiming in to also point out that 1) the change is welcome but 2) the lack of a date on when the update will occur is a little concerning, as we're heading into teacher workday...
Likes: 7
@PittWu If the teaching staff members are in the same subaccount/account, you can send a Global Announcement, which will be sent to users with particular course roles. If the user has email notifi...
Likes: 6
@Chris_Hofer So at our school, we have two "templates" -- one is just for course settings, applied to sandboxes and 99.9% of the courses that get created, and then for the .1% that become ...
Likes: 6

Most Recent Posts

@LuzzetteSlough Welcome! While my district doesn't use FACTS SIS, I do work at a large district with a lot of students leaving and coming back (sometimes years apart) so the answers should be ...
Oct 20, 2025 12:50 PM
@SarahSiroka Welcome -- as of 9:00 AM 10/20 there's a continuing issue with Amazon Web Services. You can always view the status of Instructure products at Instructure Status.
Oct 20, 2025 07:12 AM
@nbpenn That call should return courses that belong to that account and any associated subaccounts. The call result should match the UI Courses page when you access an account. Hope that helps!
Oct 15, 2025 10:11 AM
@Choachy The Python Requests module sends a user agent string automatically in the format "python-requests/{version}" (Source code) which is why you're not seeing any issues.  I would ...
Oct 15, 2025 08:36 AM
@ksmithbcsd Welcome! If you're the Canvas root admin you may want to talk to your Customer Success Manager (CSM) or Canvas support to see how to get the SIS Integration working for grade sync....
Oct 14, 2025 09:41 AM

Latest Badges

100 Solutions Provided

100 Solutions Provided

Earned: 2025-09-10

250 Replies Posted

250 Replies Posted

Earned: 2025-06-23

250 Logins Completed

250 Logins Completed

Earned: 2025-05-30

250 Likes Received

250 Likes Received

Earned: 2025-05-21