Community

@DMoe  Since you are using Free For Teacher the administrator role is not available. You can learn more about that here. ... View more

@JHeller9    I took a look at your 2 active courses in Canvas and I am not seeing any active conferences for you to join. I suggest reaching out to your instructor directly since your instructor would need to create an active conference and invite you. How do I join a conference in a course as a student?  How do I send a message to a user in a course in the Inbox as a student?  ... View more

@EvanDonovan  I looked into this and it seems this is something that would need to be looked at on the Unicheck side of things. If for any reason they are unable to resolve the issue please reach out to Canvas support with your case number provided by Unicheck so we can escalate this and look into this further for you. ... View more

@MelanieLongo    Since Canvas can only send point values to PowerSchool, entering (--) as a score is not recommended. In this case, you would need to reach out to Powerschool to determine what is used for the exempt status. As far as grades not syncing correctly, this would be something you would need to reach out to Canvas support so we can gather more information and troubleshoot as needed. Instructor FAQ: Canvas and PowerTeacher Grade Passback How do I get help with Canvas as an admin?  ... View more

@JessicaDeanSVC  There is no way that I am aware of to get this information from Canvas, I suggest reaching out to your CSM to see what options they may offer. If you do not have your CSM's contact information you can reach out to support who can get you in touch with your CSM. How do I get help with Canvas as an admin?  ... View more

@stewm    This sounds like an issue with your browser, have you noticed this issue when using another browser? I suggest clearing your browser's cache using this guide and making sure you have it updated to the latest version and then try again to see if you still encounter this issue.     ... View more

@Kylochen53    it sounds like there could be something going on with your cellular service provider which may be blocking access to Canvas. In this case I would suggest reaching out to your provider to see if they can help you trouble shoot that. ... View more

@rmcray    It sounds like you might have that discussion assigned to a specific section, can you try assigning your discussion to all sections or "everyone" and then see if the graded option becomes available? If you want to create a section-specific discussion that is not graded, click the Post to drop-down menu [4]. You can select one or multiple sections. To create a graded section-specific discussion, use the discussion options. You can find that documented here ... View more

@Essabbb  Since there does not appear to be a way to do this in Canvas, I suggest reaching out to your local administration and ask them to work with your csm to see if something can be implemented to achieve this.   ... View more

@RubenAMartinezA  In new quizzes, you can create a single variable using the guide provided below. How do I create a Formula quiz question with a single variable?   Since we are always looking for feedback from our users it is suggested that you submit a feature request using the link below. How do I submit a feature request? ... View more

@hbrown5018  Please try this. IF the module completion requirements are all assignment based (submit to..., score at least a...), try this:  Excuse the student from all of the module requirements for the prerequisite modules by typing EX in for the grade for each assignment in the gradebook.  Delete the EX grade for each assignment. This will make it clear that the student still needs to complete the assignments, and will open quizzes back up for submission.    ... View more

@NatalieLintner    Yes, those options are available in Canvas, please have a look at the guides below. How do I send a message to students from the Gradebook?  How do I send a message to an individual student based on specific course participation criteria in New Analytics?  How do I send a message to all students based on specific course participation criteria in New Analytics?  How do I send a message to all students based on specific course criteria in New Analytics?    I hope this answers your question, please reach out if you need further assistance.    ... View more

@kirsten_rassmus  I tried to replicate this on my end in my sandbox course using Firefox 106.0.5 but was unable to do so, the announcements appear for me in Firefox. Have you tried clearing your cache in Firefox? Here are those directions. If you are still unable to see those announcements in Firefox would you be able to try this using a different device? If you still need assistance you can reach out to our support using the guide below. How do I get help with Canvas as an instructor?  ... View more

Hello Canvas friend, I'm sorry to hear that you are experiencing this issue but we are here to help. Are you trying to submit a video from your computer to an online assignment in Canvas? If you are having trouble uploading a video you may need to try clearing your cache using this guide or try another device/browser. If the video is long it may take longer to upload, the time this will takes does depend on your network speed. You can test this yourself using https://www.speedtest.net. To improve your connection is suggested that you connect using a hardwired connection.  How do I submit a media file as an assignment submission?  If you are still experiencing this issue we may need more details about the issue and a link to the assignment. In that case, I suggest reaching out to Canvas support directly so we can better assist.  How do I get help with Canvas as a student?    ... View more

@brian_aulisio  Have you looked at a specific assignment grade in Canvas to make sure the assignment is assigned to "Everyone" and not individual users or sections? Are any of those grades waiting for submission or marked as complete/Incomplete? If you have not done so already please check out the Instructor FAQ: Canvas and PowerTeacher Grade Passback here. You may need to contact Canvas support with an example of a specific grade in Canvas that is not syncing to your sis to determine what the cause of this issue could be.    How do I get help with Canvas as an admin?  ... View more

@Gal_Katz    There isn’t a report in Canvas that I’m aware of that will pull deleted sections that have used a specific external tool. We have this guide https://canvas.instructure.com/doc/api/external_tools.html but that isn’t going to get them to what they want.   I found this community post  https://community.canvaslms.com/t5/Canvas-Developers-Group/Find-external-tool-usage-in-course-shells/ba-p/275326 but it is talking about a custom script. You can run a provisioning report to find sections and included deleted objects but that isn’t going to provide which ones have a specific external tool installed ... View more

@janderson5  I did some digging but I could not find any information on this, I have not noticed any changes made to the annotations font in Canvas. Could you provide a screenshot of an example? You could submit a feature request for this. @How do I create a new idea conversation in the Instructure Community? How do I add annotated comments in student submissions using DocViewer in SpeedGrader?  ... View more

@sjjorstad  You could try to edit the HTML, so the  <p>  tag starts more like  <p style="text-indent: 2em;"> You may want to refer to this guide for help with HTML. You can submit feedback to Canvas by submitting a feature request. @How do I create a new idea conversation in the Instructure Community? ... View more

@EduardoNavas  Just to be sure, have you tried clearing your cache using this guide and/or tried this in another browser? If this issue continues we may need to have you reach out to support with a link to an example to troubleshoot this.  How do I get help with Canvas as an instructor? How do I upload and embed a media file from my computer in the Rich Content Editor as an instructor?  ... View more

@BronzeKnife  I believe the app you are referring to is the "Immersive Reader" which cannot be accessed while editing an assignment. You can use the Microsoft Immersive Reader when viewing the Course Home Page or Syllabus or when viewing an individual assignment or page. For more information about the reader, visit the Microsoft Immersive Reader website. How do I use the Microsoft Immersive Reader in a course as an instructor?   Alternatively, you can use the text-to-speech option built into Chrome. To use this just highlight the text using your mouse then right-click and select   "Speech" "Start Speaking" ... View more