Activity Feed
- Got a Kudo for CANVAS updates browser requirements a week before finals - THANKS!!!. 10-15-2019 01:06 PM
- Got a Kudo for Re: Canvas blank as of 28 Aug 2019: Instructure changes mean I need a new computer. 09-05-2019 04:39 PM
- Got a Kudo for CANVAS updates browser requirements a week before finals - THANKS!!!. 09-03-2019 11:25 AM
- Got a Kudo for CANVAS updates browser requirements a week before finals - THANKS!!!. 09-03-2019 11:21 AM
- Posted Re: dashboard not working on Canvas Question Forum. 09-01-2019 01:25 AM
- Kudoed Canvas blank as of 28 Aug 2019: Instructure changes mean I need a new computer for s3711726. 09-01-2019 01:23 AM
- Posted Re: Canvas blank as of 28 Aug 2019: Instructure changes mean I need a new computer on Canvas Question Forum. 09-01-2019 01:21 AM
- Posted Re: Problem with Canvas on Canvas Question Forum. 08-31-2019 03:24 AM
- Posted CANVAS updates browser requirements a week before finals - THANKS!!! on Canvas Question Forum. 08-31-2019 03:08 AM
- Tagged CANVAS updates browser requirements a week before finals - THANKS!!! on Canvas Question Forum. 08-31-2019 03:08 AM
- Tagged CANVAS updates browser requirements a week before finals - THANKS!!! on Canvas Question Forum. 08-31-2019 03:08 AM
My Posts
Post Details | Date Published | Views | Kudos |
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CANVAS updates browser requirements a week before finals - THANKS!!! I KNEW I couldn't have been the only one experiencing this! I noticed a couple days ago, I wasn't able to email my teacher with a question. I thought Canvas must be doing some maintenance. Then&nb... |
08-31-2019 |
1616 |
3 |
09-01-2019
01:25 AM
Mine is not working. CANVAS "upgraded" their system to the most recent OS, which puts the rest of us in a jam and they refuse to change it back, here a week into finals.
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09-01-2019
01:21 AM
1 Kudo
THANK YOU!! I am in the same boat! I have an old 2008 Mac running 10.6.8 (the best OS out there) and I am sick of these updates that aren't compatible. One week before finals they decide to change this.
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08-31-2019
03:24 AM
Same problem - nobody has been helpful or have solutions. Canvas changed their browser requirements. Has to be Chrome for MAC OS 11/12.
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08-31-2019
03:08 AM
3 Kudos
I KNEW I couldn't have been the only one experiencing this! I noticed a couple days ago, I wasn't able to email my teacher with a question. I thought Canvas must be doing some maintenance. Then I noticed Dashboard didn't show my class, I have no access to discussions, announcements, email, classmates, Canvas support and now there is no submission button to submit my homework. I can see Modules just fine but nothing else is working - I get BLANK white screens. Right on time for finals week!! Canvas appears to have been doing some backend things to "update" the system no longer making it compatible with older browsers on older OS. Sure I have an older MAC running 10.6.8 with Chrome and Firefox but I have been using CANVAS for two years with no problems! Newer Chrome no longer works with outdated OS and NO - I cannot simply update the OS because (1) I dont have $5K lying around for a new computer and (2) that would force me into $ub$cribing to all my software in which I already OWN. Not cost-effective! I also have a newer iPad running OS 10 with Safari with no problem. Until now!! I found out that Canvas now only works with Chrome using OS 11 or 12. I attempted to contact Canvas support through an old ticket I had in my regular email account but when I called, Tier 1 was far from helpful, actually very much so (trying to be kind here but he was very incompetent). Guy said I am using the right version of Chrome so he doesn't know (he said "I don't know" a lot). I recently got an email saying I am using the outdated version (this I know, but Canvas was working on this old version for 2 years now). Canvas needs to make their system backwards compatible. Now I will not be able to finish my certificate unless I risk losing everything on my iPad as it does when there are OS updates. Very frustrated.
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