About

carolyn_lyons
Carolyn Lyons
Rank:
Instructure
Title:
CSM
Joined:
Dec 5, 2019 10:22:29 AM
Posts:
30
Solutions:
9
Likes Received:
17
Bio:
An amazing Instructure Community member

Most Liked Posts

Hi @jtorresr, thanks for your question and sorry to hear that some of your students are missing their announcement notifications. It is not the expected behavior that manually created courses woul...
Likes: 5
Hi @jtorresr wanted to give you an update that there was a bug identified earlier this week that caused notifications on new announcements to not generate. Based on the timing of your original pos...
Likes: 3
Hi @kjohn113 sorry to hear that your students are having trouble with videos not processing using the RCE media tool. Looking through the Known Issues and support tickets, I am not seeing widespre...
Likes: 2
Hi @Fernandes2522 this is such a fun idea! I was not able to locate a resource that shows all the confetti icons, but I did a little testing in my sandbox and from what I am seeing the icons on yo...
Likes: 2
Hi @cduke, thanks for your question! The workflow for appointment groups should allow you to set office hours that display for all your courses. When you are setting up the appointment groups you ...
Likes: 2

Most Recent Posts

Hi @kjohn113 sorry to hear that your students are having trouble with videos not processing using the RCE media tool. Looking through the Known Issues and support tickets, I am not seeing widespre...
Sep 08, 2025 11:05 AM
Hi @jtorresr wanted to give you an update that there was a bug identified earlier this week that caused notifications on new announcements to not generate. Based on the timing of your original pos...
Sep 05, 2025 08:55 AM
Hi @jtorresr, thanks for your question and sorry to hear that some of your students are missing their announcement notifications. It is not the expected behavior that manually created courses woul...
Sep 03, 2025 16:18 PM
Hi @LACYMARTINEZ I'm sorry to hear that you running into issues adding annotations to your student assignment. No, there were no recent changes to the file types supported in DocViewer, and yo...
Aug 27, 2025 16:57 PM
 Hi @AhmedBadawy unfortunately this can be an issue when accessing third-party content (via LTI or SCORM) in a course on the Canvas Mobile App. If you only have access to an iPad, one possible sol...
Aug 19, 2025 15:02 PM

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