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Hi!  I am curious to know how other institutions are managing user accounts for teachers, students, observers who: were enrolled but now are not (withdrawn)? come back and are now reinstated? I THINK I would like all withdrawn users to be deleted from our account but I believe this could cause an issue if the deleted user is reinstated in our SIS. I believe the user does not sync from Infinite Campus to Canvas because there is an error with this user already existing. So, how do I FULLY delete a user so that the SIS sync will reinstate those that might be needed? Why am I interested? Georgia Cyber Academy is a completely virtual school and we keep enrollment numbers in the ballpark of 12,500 students. However, we have a healthy amount of students that realize virtual schooling is not for them and withdraw. This keeps our student account numbers high in our Canvas account.  My need to keep things clean and tidy makes me want to explore options. Would love to hear how other institutions keep your user accounts clean and tidy! ... View more

Greetings! Due to issues our district is experiencing with grade sync from Canvas to Infinite Campus, we are planning to move from the daily sync to an "end of the semester" sync for all assignment data.  Why? Because we have rolling enrollment for our school or students have a schedule change, we have constantly changing course start dates. Currently, the grade passback is not working because we have students with course enrollment dates after assignment due dates. Example: Assignment was due Sept. 3rd, student course enrollment is Sept. 4th. Teacher syncs grades and we receive the error: "ASSIGNMENT_SCORES_EXPORT - c606db49-8731-492a-b3a6-85d47fc8a865 - Cannot export Canvas submission in section xxxxx assignment xxxxx for student sxxxxx - Cannot export Canvas submission because student enrollment date is after assignment due date" After Infnite Campus, Canvas, and Kimono support spent weeks troubleshooting, the conclusion is that we cannot use Grade Sync AND keep our due dates the way we need them.  How do we use due dates? Assignments are not open all semester. Assignments are open for a window of time for general education and for those students receiving special education services including time and a half or double time as an extended time accommodation, the due date for those students must be just that; time + half or 2x that of the original due date.  Intended solution? If we do not sync grades throughout the semester, we can differentiate due dates as needed. After the semester ends for assignment completion, the plan is to use API to bulk edit all assignment due dates to one date, at the end of the semester, so that grades will sync without the course enrollment date being an issue. The problem? I am not a code writer at all. I have barely been scratching the surface of the possibilities by using simple calls such as cross-listing or changing section settings. Those are pretty straight forward. I feel like Postman and I have an understanding that we can "get er' done" as long as we KISS (keep it simple sally).  This script: https://canvas.instructure.com/doc/api/assignments.html#method.assignments_api.bulk_update is WAAAAY out of my tiny wheel-house. I got as far as adding this in Postman and knew I was in WAY over my head. So I am reaching out to the Canvas Community to see if anyone has made this work for their institution and would take me under their wing? Oh! Did I mention how many courses I want to edit? Only about 6,000 courses with all their assignments per course. Yep, no pressure. 😎   Thank you for reading all my words! Michelle Blackwell mblackwell@georgiacyber.org  Georgia Cyber Academy Home of over 12,000 students   ... View more

Hi!  Georgia Cyber Academy is a completely virtual Charter School est. in 2007 and located in Georgia, USA. We serve about 13,000 students grades K-12 and joined the Canvas family last year. We are currently interested in starting an esports club for our MS and HS students and think a course in Canvas would be helpful for communication, discussion, info sharing, etc. I searched the Canvas Commons to see if someone had already created and shared an esports course but was not successful in finding one. So, I am reaching out to the Canvas Community for ideas and collaboration!  ... View more

This question was brought to me by one of my teachers. I thought I would share it here to see how other Canvas users are handling. When you click an event from the canvas calendar, it shows a clickable preview of the event without clicking further on the popup to go to the event. When you click on a to-do page, which is a page with a to-do date, no preview of the to-do list is available. Students don't always understand to click further to get to the item because there is no information other than the title, which is a link to the to-do page. We desperately need the clickable page to preview in the popup, the same way events do, so our students can click to what they need in the todo list. I have provided snips to illustrate the problem. In the "Canvas Calendar Clickable Event" image, you can see that the popup shows the students what to do when the to-do page is copied and pasted into an event.  In the "Canvas Calendar Unclickable To-Do Page" image, you can see that students see a blank popup when they click on the calendar reminder. The "Canvas Calendar To-Do Page" image is the page with the to-do date assigned. @GCA   ... View more

I am trying to encourage our organization's teachers and staff to utilize the expert power of the collective here at Canvas Community. So that we can find our teacher and staff posts more efficiently, are there other suggestions we can utilize other than tagging @gca? ... View more

    Dear Canvas,   This is our first year on this Canvas LMS journey but your Canvas Community and Canvas Support teams are making this a great first year! From our first meeting with  @ngarimella1  and weekly support meetings with Kelly Shaheen, your team is top-notch at helping schools integrate Canvas as their LMS. Many thanks to your chat support folks who hear from me no less than 3 times a day and the Canvas Community who never fails to encourage and inspire. Thank you for creating such a wonderful support team! Looking forward to many more successful years with Canvas. #canvaslmslove   Love, Michelle Blackwell       Learn more about the "Dear Canvas" Blogging Challenge Read more Canvas love stories Enjoy the #CanvasLMSLove Twitter feed   . ... View more