About

christopher_br1
Chris Braster
Rank:
Community Participant
Title:
Assistant Director, Educational Technology Support
Joined:
Apr 24, 2019 11:59:59 AM
Posts:
13
Solutions:
0
Likes Received:
16
Bio:
An amazing Instructure Community member

Most Liked Posts

New issue just popped up out of the blue... if I go to any text field, for instance, if you are an admin, go to Courses or People and type something in the search field and then try and use the arrow ...
Likes: 3
I want to bring a close to this... the new feature Product Tour was causing this behavior.  As soon as we turned that off, the left and right arrow keys began to behave again in text fields.
Likes: 2
Same here.  Emailed my CSM and she replied with:There is a flood of CSMs asking this same question as it looks like several people just received this e-mail notification. We are asking for an update a...
Likes: 2
Hi Erin, here is my ticket #: 05711630I have a video in the ticket showing the behavior before we turned Product Tour off.  Thanks!
Likes: 1
My CSM sent this along tonight:Your tickets that were originally purchased for InstCon will be refunded starting May 20. We apologize the auto-generated cancellation email from the hotel beat us to th...
Likes: 1

Most Recent Posts

We are having the same issue and I have not gotten any clear information via Canvas Support yet. They say that users need to go through https://portfolium.com/login now, but our users have always gone...
May 22, 2024 12:40:38 PM
Any other admins out there noticing that SIS is really slow right now?  Our hourly update which normally takes 10 minutes has looped around to the next hour and now our queue is getting pretty backed ...
Jul 2, 2020 7:37:28 AM
The last of our videos did process overnight.  It sure did take a much longer time than I remember having to wait before.  Odd the one processed immediately, but the other took many hours longer.
May 27, 2020 3:18:46 AM
I was thinking we were having this problem since we are having some processing issues at the moment where it just sits at 0, so I grabbed your sample clips and tried them.  They both process fine for ...
May 26, 2020 2:37:11 PM
Hi Erin, here is my ticket #: 05711630I have a video in the ticket showing the behavior before we turned Product Tour off.  Thanks!
May 8, 2020 8:27:56 AM

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