You also!

Thanks this is very helpful information.

I have been trying today to import templates from the commons and, no matter which way I choose to do so, i get a failed message every time:  There was an unexpected error, please contact support.Any ...

Try: https://community.canvaslms.com/docs/DOC-17624-how-to-contact-canvas-support 

We appear to be back in business – thank you Canvas Support team!

Try: https://community.canvaslms.com/docs/DOC-17624-how-to-contact-canvas-support 

You also!

We appear to be back in business – thank you Canvas Support team!

Eric, I have not tried it in our institutional canvas account, but it is worth asking our canvas team.

Thanks this is very helpful information.