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Backgroud: we use Skyward as our SIS, we also have a policy that if a student is absent due to COVID, they get 20 days to make up their missed work.    We have had some students who were out due to quarantine and received an incomplete for Semester One Term One. They have since completed their work and the teachers want to update their grades. The teachers are not able to access their grades in Canvas because the grading period is closed. We made it a point this year that teachers need to put the grades in Canvas and then sync them to Skyward. In Skyward, there is a simple way to reopen the grading window without changing term dates. The only way I see to "open" the grading period in Canvas is to change the term dates and grading period to include today's date (two weeks past the end of the term). However, when teachers sync their grades, many of their term two grades are showing up in term one... We have adjusted the dates back to normal and resynced, but there are still a few issues.    Is there a better way to "open" a grading window in Canvas without having to change the grading due date?  ... View more

Is there a way to make 2 courses show up in different course blocks?   For example, we use Skyward and Skyward creates our courses in Canvas. BUT, if a teacher teaches World History in period one AND period three, those two classes show up in the same course block in Canvas (but are in different sections).    This causes a lot of confusion for teachers and students. Is there any setting or way to change this? We would like to have one course block per class, no matter what the class is. ... View more

We have a teacher that is trying to be paired with her child/student in the school.  She has successfully created an account and is linked with her student on the Parent App, but when she tries to log into Canvas on the desktop, it does not work. She used her personal email, not her school email BECAUSE, when she logs in with her school email, it takes her to her Canvas courses. She wants to keep the school and home life separate.  She has tried both our schoolname.instructure.com and canvas.instructure.com. When using our school canvas, it gives here a 404 error message. When using the generic canvas page, it tells her that her username and password are incorrect.  She has attempted to reset her password and that also does not work.  Anyone else having this issue or know how it can be resolved?  ... View more

In the past, Canvas would sync all assignments, discussions, and quizzes etc. into Skyward as long as they had points, the correct code, and a due date.  This year, Canvas will only sync items that have a grade in Canvas. Meaning no other assignments show up in Skyward if they have NOT yet been graded in Canvas.  This is not helpful for parents and students who like to see on Skyward what assignments are coming up. Is anyone else experiencing this issue? I have put in a ticket to Canvas to see if they can reverse this change, but no response yet.  ... View more