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- Got a Like for Re: Deleting files in previous courses. 06-03-2022 02:10 PM
- Posted Re: Deleting files in previous courses on Canvas Question Forum. 04-03-2021 04:11 AM
- Tagged Re: Deleting files in previous courses on Canvas Question Forum. 04-03-2021 04:11 AM
- Tagged Re: Deleting files in previous courses on Canvas Question Forum. 04-03-2021 04:11 AM
- Tagged Re: Deleting files in previous courses on Canvas Question Forum. 04-03-2021 04:11 AM
- Tagged Re: Deleting files in previous courses on Canvas Question Forum. 04-03-2021 04:11 AM
- Got a Like for Re: Speedgrader Tools not showing. 02-25-2021 04:12 PM
- Posted Re: DocViewer Not Working on Canvas Question Forum. 02-11-2021 01:08 AM
- Posted Re: Anonymous peer reviews should be able to use markup bar on Idea Conversations. 02-11-2021 01:05 AM
- Posted Re: Allow Instructor Markup via DocViewer Even When Anonymous Peer Reviews Are Enabled on Idea Conversations. 02-03-2021 11:30 PM
- Posted Re: Anonymous peer reviews should be able to use markup bar on Idea Conversations. 02-03-2021 11:28 PM
- Liked Re: Speedgrader Tools not showing for eschrank. 02-03-2021 11:26 PM
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- Posted Re: Speedgrader Tools not showing on Canvas Question Forum. 02-03-2021 11:24 PM
- Posted Re: Speedgrader Tools not showing on Canvas Question Forum. 02-03-2021 11:23 PM
- Posted DocViewer Not Working on Canvas Question Forum. 02-03-2021 11:06 PM
My Posts
| Post Details | Date Published | Views | Likes |
|---|---|---|---|
|
Hello, all. I have student submissions in .doc and .docx files that I am trying to annotate via SpeedGrader, but the DocViewer is not showing up for me, and never has. I'm running Firefoz 84.0.2,... |
02-03-2021 |
1243 |
0 |
04-03-2021
04:11 AM
1 Like
The issue with this is that files for closed/previous course seem to still be counted towards our overall storage. I have a video file in two of my previous courses that I would like to delete so I have storage again, but I cannot find any way to do so. It is not clear for instructors that previous course content will count towards their overall storage use.
Any help would be appreciated.
... View more
02-11-2021
01:08 AM
@langlangcat Thank you for your response--much appreciated.
However, clearing my cache and switching to Chrome was NOT the issue. The issue is that if anonymous peer reviews are turned ON, the DocViewer is turned OFF, and Canvas does not have this information in their official documentation for the DocViewer tool, on that page.
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02-11-2021
01:05 AM
@mehall Yeah, a "note" isn't enough.
It's terrible UX, and it's such an easy fix--their team just needs to add it to the official documentation on using DocViewer.
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02-03-2021
11:30 PM
Agreed. And as I stated on another thread, bare minimum, Canvas needs to add this information to its official documentation so instructors aren't tearing their hair out trying to figure out why their docviewer bar is disabled.
... View more
02-03-2021
11:28 PM
Bare minimum, this needs to be added to official help documentation. There is NO information from Canvas that turning on anonymous reviews will disable the docviewer toolbar.
... View more
02-03-2021
11:24 PM
Then Canvas needs to add that to the official documentation for using DocViewer.
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02-03-2021
11:23 PM
1 Like
This bug still exists, and Canvas' official help and instructional materials do not mention this issue AT ALL.
I got lucky that I found your post. This is a big issue for instructors who have *no way of knowing* that this would cause the docviewer toolbar to simply not show up.
Even if Canvas can't get this fixed as a bug, they need to add this information to the official documentation.
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02-03-2021
11:06 PM
Hello, all.
I have student submissions in .doc and .docx files that I am trying to annotate via SpeedGrader, but the DocViewer is not showing up for me, and never has.
I'm running Firefoz 84.0.2, and the only extension I have is Facebook Container.
I am also extremely frustrated that there isn't clear information on trouble-shooting this--it seems to be assumed that this toolbar will just show up, and aside from making sure that file extensions are supported, I haven't found other troubleshooting help for this.
Thanks,
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