Thank you for getting back to me. Somewhere along the line someone dropped the ball. Hopefully the person that needs to escalate this to a higher level tech will finally do that because I am confident...

Thank you for the suggestions. That case number came directly from Instructure. I filed a tech ticket with my district as well but they issued a different number. I am in the unfortunate position of n...

Quick update. It is now 10 weeks into this issue and I still don't have a fix. Their only "solutions" so far has been to suggest reducing the number of files and deleting duplicates. But i...

My gradebook has been completely broken since the first day of school and I need some urgent help. What do I mean by completely broken? I mean when I click on grade book for any of my courses I get a ...

Thank you for getting back to me. Somewhere along the line someone dropped the ball. Hopefully the person that needs to escalate this to a higher level tech will finally do that because I am confident...

Quick update. It is now 10 weeks into this issue and I still don't have a fix. Their only "solutions" so far has been to suggest reducing the number of files and deleting duplicates. But i...

Thank you for the suggestions. That case number came directly from Instructure. I filed a tech ticket with my district as well but they issued a different number. I am in the unfortunate position of n...

My gradebook has been completely broken since the first day of school and I need some urgent help. What do I mean by completely broken? I mean when I click on grade book for any of my courses I get a ...