AnsweredAssumed Answered

Unrecognized Browser in Page Views

Question asked by on Oct 6, 2017
Latest reply on Sep 24, 2018 by Nicole Avina

What is "Unrecognized Browser" in Page Views for a user?  It used to mean that the user was using the mobile app, but that is no longer the case and "Canvas for iOS" displays when using the app.  I see it often and I can't pinpoint why 1 minute I see the browser and the next I see "Unrecognized Browser."


unrecognized browser


Also, is there a way I can download ALL Page Views without having to copy and paste from the table view?  When downloading the csv, you only get the most recent 300.