AnsweredAssumed Answered

Unrecognized Browser in Page Views

Question asked by on Oct 6, 2017
Latest reply on Apr 23, 2018 by

What is "Unrecognized Browser" in Page Views for a user?  It used to mean that the user was using the mobile app, but that is no longer the case and "Canvas for iOS" displays when using the app.  I see it often and I can't pinpoint why 1 minute I see the browser and the next I see "Unrecognized Browser."


unrecognized browser


Also, is there a way I can download ALL Page Views without having to copy and paste from the table view?  When downloading the csv, you only get the most recent 300.