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course/section expired; view/download certificate expired

Question asked by Trina Adams on Jul 17, 2018
Latest reply on Aug 17, 2018 by Trina Adams

For one of our clients, registration is ran through Catalog. Once the participant completes the enrollment process, there is a 365 day limit and then course access expires. Each user shows as an individual section within Canvas with an individual expiration date. It has been my experience that open/close dates assigned to courses/sections for entire rosters within Canvas, will limit the availability of certificate access.

It is my guess when the individual section expires, then the certificate access expires on an individual basis.

 

Looking for suggestion on how to test this assumption.

In general, what can be done to disconnect certificate access from course or section end dates? Participants appreciate certificates and transcript but are losing information upon expiration.

 

certificates expire catalog certificate catalog admin

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