When I logged into canvas, my dashboard had my class on it but the class button was flickering gray rectangles, how do i get it to work?

[tittleav]

When I logged into canvas, my dashboard had my class on it but the class button was flickering gray rectangles, how do I get into my class?

[Stef_retired · Accepted solution]

Hi,  @tittleav  and  Welcome to the Canvas Community! Here are some troubleshooting tips for you to try:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

[nbu3pp]

None of these options are working for me and the Dashboard tile is still just flickering. My class is going as we speak and I can't get into it.

[Stef_retired]

 @nbu3pp ‌, please use the information provided to contact Canvas Support for additional assistance.