Hey Jeffery,
First off, welcome to Canvas Data! Hopefully we can help, and get you the data you need. If you get in contact with your CSM they should be able to setup a welcome guide for you with one of our Implementation Consultants. Who can help "Welcome you to Canvas Data", answer some basic setup questions, and help you get started.
In the meantime we have a guide here in the Community space which should show you hot get excel to play nice with Canvas Data files (it has quite a habit of formatting things incorrectly). That page is located here: How do I Open Canvas Data File in Microsoft Excel?
Thanks,
Eric
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