[ARCHIVED] [ARCHIVED] Dashboard question

[chavi_goldberg]

I am preparing my course roster for the fall, but they will not appear on my dashboard.  When will that be possible?

Can I use a setting to enable them to appear on my dashboard?

[kona]

 @chavi_goldberg , it sounds like you'd like to customize your dashboard with your fall courses. This guide should help explain how to do this - https://community.canvaslms.com/docs/DOC-10184-4152719654 

[chavi_goldberg]

thank you so much

[chavi_goldberg]

Thanks, and I followed your link. I do that, but I get a message when I go to click in the star of the fall2017 courses that I cannot have them listed on the dashboard yet. That error was the thing that prompted my question.

[kona]

That's strange. I just checked and I was able to "star" one of my fall 2017 courses. I wonder if it's some type of admin setting at your Institution that's preventing you from being able to add your course to your course list. I can't think of a setting that would block you from doing this, but that's the only thing I can think of. My recommendation is to contact Canvas Support at your school and see if they can help figure this out.

[chavi_goldberg]

I think so. I will ask them.

[kona]

Please let us know what you find out!

[crafte]

Hi  @chavi_goldberg ‌, if you are enrolled as a student:

Is the course title listed under All Course in blue text font or black text font? If the course title is listed in black, the instructor of the course has not yet published the course. You will not be able to add the course to your dashboard until it is published. According to the Canvas Student Guide: You can favorite any published course that appears in the My Courses section on the course list page.

[chavi_goldberg]

The courses are published. They are in a list called future courses. Maybe I need to remove that designation?

[kona]

Yes, that's correct! Sorry, when someone referred to their course roster it made me think they were an Instructor, not a student.

[chavi_goldberg]

This is an instructor question.

[kona]

Whew! Glad I interpreted that correctly and then you should be able to get them on your dashboard, published or not.

[chavi_goldberg]

but how? Where have I missed a setting? I am the admin and I can change whatever I like. I cannot find what to fix?

[kona]

That really is super strange and I'm really not sure what it might be. I'd definitely escalate to Canvas Support and see what they have to say!

[chavi_goldberg]

Here is the screenshot.

[kona]

I am not seeing that for my Future Enrollments - I am able to star them and get them onto my dashboard. I'd report this and include the screenshot to support.

[crafte]

What is the teacher access date for the fall term? If the date is set to a future date, instructors would not be able to favorite the courses. They would also not be able to access them. 

[chavi_goldberg]

Thaat is helpful. Where do you set the teacher access date?

Sent from my iPhone

[crafte]

You will need to go to your account and click on 'Terms'. Click on the pencil icon to the right of the term you want to edit. See the following link for more information on term settings: How do I add a new term in an account? 

Take a look at the following link to learn more about term, course, and section dates: https://community.canvaslms.com/docs/DOC-10786-421464211 

[kona]

I just checked and for our Institution we have our Terms set so that Instructors can access our terms "whenever" so that definitely could be why I can star my Fall course.

[chavi_goldberg]

OK

[chavi_goldberg]

They are published, and I still cannot fill in the star to include them on my dashboard.

I did communicate that to Instructure support.

Thanks for your help.

[crafte]

Very odd. I would be interested as well to learn what prevented you from being able to add the courses to your dashboard.

[thebert]

Curious! Instructure says nothing is wrong with Canvas. This thread has proven my complaint.

Students need Read-Only access to their courses for the last term. They don't need to participate.

In the Terms of our main Account, we set the "Students can access from" Start / End Date so that students can put the course on their Dashboard, just like the "Teacher" Dates. Sure enough . . . students can access the course in their Dashboard, but in participation-mode not Read-Only mode.

Notice, too, that we check a box for participation with Course Dates or Section Dates. We don't check a box in Term Dates because the Term is highest you can go. This means that "Students can access from" dates are worthless, meaningless. If students can participate, then these dates are the same as Term Dates.

I have written Instructure on this issue several times, and they keep sending me URLs to Guides and teaching how Canvas works. But we have a problem that's not solved by my education. Our problem is solved by their admission that something is broken.

All of this happened after the last update. I have received several calls from students about this. Can we all be wrong?

[chavi_goldberg]

I also had a similar question, but did find a solution. Are you an admin or teacher? I am an admin and I was able to set the term in the admin settings to allow whomever I wanted to see the course whenever I needed it to be done.

I do not think that Canvas is broken, it may not have the functionality that you are looking for. Don’t be angry. You can always suggest upgrades to them. I am not clear as to your question. But this has been my experience.

Chavi

[crafte]

Hi  @chavi_goldberg did you find out what the problem was concerning your original question of courses not appearing on the dashboard?

[chavi_goldberg]

yes