[ARCHIVED] App Crashing

[ChanduMakinedi]

So I’m currently using the iPhone 13 pro max and I’ve got the canvas app on my phone. However, whenever I press the calendar button, the app freezes and my only option is to completely close it. I’ve also tried this on another iPhone 13 pro max and it does the same thing. It also seems to only be a problem for these petticoat phones. I’m using IOS 15.1 which is the latest and the app if fully upto date. I’ve tried clearing the cashe, restarting the phone, and redownloading the app. I don’t know what else to do.

[KristinL]

Hi @ChanduMakinedi - You're not the only Community member who has reported this issue. Have you submitted a support ticket? How do I get help with the Student app on my iOS device? After you report the issue officially, your local Canvas Admin can escalate the ticket. These are really helpful to engineers as they diagnose the issue.

[rseilham]

@ChanduMakinedi - 

Version 6.14.0 was released on 11/29/2021. Did this solve the issue? 

[rseilham]

Version 6.14.0 was released on 11/29/2021. Did this solve the issue?