[ARCHIVED] Appointment Scheduler Notifications

[emily_asher]

When I set up appointment blocks, Canvas messages the class that the appointment blocks were created.  I don't want this automatic message sent and I'm spinning my wheels trying to figure out where to turn that option off.  The help guides on Appointments don't come anywhere near to addressing that.  Can someone guide me in the right direction?

[RobDitto · Accepted solution]

@emily_asher, much as with other notification preferences in Canvas, each student decides individually whether to opt for something other than the default setting.  Because appointment signups can be capacity-controlled, the default setting for Appointment Availability is "Notify immediately".  

You're right that the instructor guide for appointment scheduling in the calendar does not explain this; however, the guide page on notifications does link to a document with details about the roles, triggers and default settings for each category of notifications:

• Canvas Notifications PDF

Finally, here's a link to a feature idea about the need you articulated:

• Create appointment groups in Scheduler without Canvas sending notification to the students 

Feel free to add your star rating and/or comments to that idea. I did both!

[sfallstrom]

My question is similar. I created two blocks of appointments (everyone got the email) and then had to cancel one of them, leaving the other behind. All students received a message saying "all appointments are cancelled."

There has to be a way to change this automatic wording as it is incorrect and poorly designed. It would be ideal to say: "Here are the items that were cancelled" so it doesn't sound like everything disappeared. 

These auto notifications are just stupid... poor design.