[ARCHIVED] Cannot see module contents

[ana_castro]

on my computer, I cannot see most of my module contents. the pages are mostly blank and I cant even submit my assignments and see my fellow peers discussions. what can I do to fix this?

[Stef_retired · Accepted solution]

Hi,  @ana_castro  Welcome to the Canvas Community. It sounds like you're experiencing an issue with an out-of-date/unsupported browser. Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.