[ARCHIVED] Canvas Conference Recording Not Appearing

[abenvie]

I recorded a Canvas Conference using BigBlueButton this morning.  The Conference ended at 10:10 AM.  I received an email notification from Canvas stating that the recording was ready at 11:09 AM, yet the recording is still not accessible and it is now 9:12 PM.  How long should it take for the Conference recording to become available in Canvas?  Thanks in advance!

[Chris_Hofer]

Hello @abenvie ...

I am not sure of an answer for you, but I would like to bring @ffdixon into this conversation in hopes that he will be able to help answer your question. Good luck to you!