[ARCHIVED] Canvas Conference Statistics

[i_r_zakaria]

Hi,

I am evaluating student engagement via Canvas Conference and looking at the statistics that have been provided. There is a column called 'Duration' in the statistics provided, and I have a question regarding what this measures - does this measure the time the student has logged in, or the time the student has participated (i.e. is not idle).

The reason why I am asking is that for some of my students, I can see that they have logged in from say, 9am to 11.30am, but their duration data says that they have been online for 5 minutes in total.

Appreciate any help / insights other users can provide.

[Chris_Hofer]

Hello there, i.r.zakaria...

I am not really sure of an answer for you, but I would like to tag  @ffdixon ‌ in this conversation to see if he might be able to help find a solution for you.  Good luck to you!

[ffdixon · Accepted solution]

Hi Idlan,

I am the product manager for BigBlueButton.  While I work at Blindside Networks, the company that provides hosting for Canvas Conferences to Instructure, and can't speak on behalf of Instructure, I can respond to your question.

The duration should be the total time that they were logged into the session.  

Regards,.. Fred