[ARCHIVED] Canvas Malfunction

[twalker72]

• HI there! My canvas is not working. My cards are blank even though I am registered for classes and When I click on any tab it just takes me to a blank page. I am not sure whats going on?

[Bobby2 · Accepted solution]

Hi there  @twalker72  Thank You for your question.

I'm suspecting this is a browser issue.

Here are some ideas for you to try:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
• There may be some other reasons that you cannot access your courses in Canvas...some of which are outlined here: Why can't I access my Course as a student? 

Sing out if you need a hand.