[ARCHIVED] Canvas is not working at all

[raven_sanders]

Canvas is only showing in gray and white? No assignments, due dates, or any sort of information is showing. No data is available at all.

[Stef_retired · Accepted solution]

Hi,  @raven_sanders  Welcome to the Canvas Community! Please try these troubleshooting steps:

• Check your device compatibility: What are the basic computer specifications for Canvas?‌
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.