[ARCHIVED] Canvas problems

[freanaab334]

Am I the only one having issues with canvas tonight? It  lets me log on but when it shows my dashboard the cards are just empty and keep flashing as it was buffering...

[Stef_retired · Accepted solution]

Hi,  @freanaab334  and  Welcome to the Canvas Community! Without being able to look directly at your environment it's hard to know exactly why this is happening, but I suspect it's because you are accessing Canvas through an out of date/unsupported browser. Please check the browser version you're using with the ones listed in Which browsers does Canvas support?‌ and update as necessary if you're using an unsupported version.

If this doesn't resolve the problem, please contact Canvas Support through the Help menu of your Canvas account (How do I get help with Canvas as a student?‌)

Good luck!