[ARCHIVED] Canvas tabs not responding?

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mccarjam
Community Novice

When I click on the tabs on the left side of the canvas screen, nothing loads. I am able to access the information form my phone, but when I use safari, chrome, and firefox on my laptop, I cannot see any of the information when I click on the tabs. Example- I click on modules and nothing pops up, even though my instructor has uploaded documents. 

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Stef_retired
Instructure Alumni
Instructure Alumni

Hi,  @mccarjam  Welcome to the Canvas Community! The most likely cause of this is that the browser you're using to access Canvas is out of date and no longer supported. Please compare your browser version with those listed in Which browsers does Canvas support?‌ and if yours is older, update as needed.

Good luck!

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