[ARCHIVED] Canvas will not load inbox or assignments

[nmeer77526]

I am logged into my canvas but it won't load any of the messages or projects. I am on a mac book using safari. Is there anything I can do?

[Stef_retired · Accepted solution]

Hello,  @nmeer77526  Welcome to the Canvas Community! This is most likely due to an out-of-date browser.

Since Safari is part of the Mac OS, you will need to update the operating system to update Safari. Here are a couple of links about how to do this from the Apple support site:

• Update or reinstall Safari for your computer - Apple Support 
• How to update the software on your Mac - Apple Support 

If you want to try switching to a different browser (Chrome and Firefox both work great with Canvas on a Macbook), you'll find the list of supported browser versions in Which browsers does Canvas support?

Good luck!