[ARCHIVED] Change Password Setting in Profile Edit Settings Page

Jump to solution
lmurray2
Community Participant

A user on our instance contacted us about not being able to locate the "change password" setting in their profile edit settings page. (for reference, see How do I change my login password as a student? ). 

I masqueraded as the student and, indeed, I am unable to locate this setting for the student. I am, however, able to locate the setting when masquerading as other students. 

I thought it might be an issue centering around Permissions but found no clues there. Perhaps I missed something. 

Has anyone else experienced this issue or otherwise help out with this? 

Thanks, 

Logan

Labels (2)
0 Likes
1 Solution
vanzandt
Community Champion

Could it be that this student only has a SIS/SSO/SAML account login assigned (which would mean password change is through an institutional system), whereas other students have actual Canvas account logins?

Todd

View solution in original post