[ARCHIVED] Conversation mode in Canvas email

[horne5991]

Is there a way to take "conversation" mode off in email?  In most email systems, you can either chose to have emails displayed one by one or grouped by "conversation".  I truly hate "conversation" mode and would love to change that in Canvas inbox.

thx

[Bobby2 · Accepted solution]

Hi  @horne5991  Thank You for your question.

The Canvas Inbox/Conversations in not exactly email, therefore the ability to modify the way the conversation is set up is not possible. I see it more as a message system. 

The only sorting is by course or Inbox type. 

This guide explains things a bit more clearly.

https://community.canvaslms.com/docs/DOC-26370-how-do-i-use-the-inbox-as-an-instructor 

Sing out if you need a hand.