This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.
There is a problem with my old account, Idk but i could not login with my mail which already registered. The system has just gave me a different new account. I want to completely delete old posts in my old account. Can you help me please?
@Sunn We've closed the Sunny4 account as you've requested. To ensure that you don't encounter this particular issue again, always use the same Canvas instance to authenticate into this forum, as described more fully in How do I log into the Community with my Canvas acc... ...and if it should happen, users can close their own accounts through their profile settings.
Are you referring to a duplicate community profile? If so, please provide the URLs here for both of the profiles and indicate which of the two you'd like to retain so we can look into correcting this for you.
@Sunn We've closed the Sunny4 account as you've requested. To ensure that you don't encounter this particular issue again, always use the same Canvas instance to authenticate into this forum, as described more fully in How do I log into the Community with my Canvas acc... ...and if it should happen, users can close their own accounts through their profile settings.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.