[ARCHIVED] Files and Quizzes will not submit

[mholland19]

My daughter has submitted assignments and quizzes multiple times this week but they did not go through.  However, Canvas says they were submitted.  She uses a Mac Book Air and she uses Chrome as her internet browser.

[Chris_Hofer]

Hello there, @mholland19 ...

Sorry to read that your daughter was having submitting assignments and quizzes to her instructor.  Did your daughter, by chance, reach out to her instructor to inquire about this?  Since the vast majority of Community members do not have access to your daughter's Canvas environment and her course(s) in question, it is a little difficult to troubleshoot this kind of question.  I would recommend that her instructor be contacted (if not done so already).  Another option would be to reach out to Canvas Technical Support.  How do I contact Canvas Support? - Canvas Community  And, you might want to try clearing your cache/history in your browser.  How do I clear my browser cache on a Mac? 

I hope these resources will be of help to you.  Good luck!  Stay safe, and be well.