[ARCHIVED] Glitches galore in Studio quiz mode

[mattjdeegan]

Studio's quiz functionality is giving students a lot of problems.  This could force me to no longer use the Studio quiz function in class.  Students are earnestly working through the quiz video and when they press the submit link, they get a message saying "something is broken". When then reset the video, their answers are not saved and they have to restart.  Is anyone else encountering these problems?  Are there any workarounds or settings to set that I am missing?

Thanks,

Matt

[Robbie_Grant · Accepted solution]

 @mattjdeegan ,

Have you happened to open a support ticket with Instructure Support?  They are better equipped and have more access to troubleshooting tools than those of use that support the community.  If this is a major issue that you can recreate, I would highly recommend getting Support involved.  You should be able to click Help > Report a Problem to start the process.

Robbie

[mattjdeegan]

Hi Robbie,

Yes, I opened a ticket around the same time that I posted this question

(yesterday afternoon EST).

Thanks,

Matt

On Thu, Oct 3, 2019 at 10:46 AM rogrant@nmsu.edu <instructure@jiveon.com>