[ARCHIVED] Gradebook History Unavailable in Merged Course

[debra_mansperge]

I have two Canvas courses that I have merged into one.  The gradebook history is not available at all - I get a message saying "The gradebook history page is not currently available for a course of this size."  I don't remember having any problems with the gradebook history in previous merged courses.  Is this a new thing?  There are only 48 students in the merged course.  I checked with my Canvas Admins and they haven't seen it before - has anyone else here run into this?

[Stef_retired]

 @debra_mansperge ​, your best course of action is to get Canvas Support involved in unraveling this. The Canvas Guide on cross-listing sections (or two courses that represent sections) (How do I cross-list a section in a course?) is clear on this point:

Cross-listing should be done while courses are unpublished. Coursework is retained with the course, not with the section enrollments, so if a published course is cross-listed, all cross-listed enrollments will lose any associated assignment submissions and grades.

The Canvas Gradebook can currently support a total of 2000 grade changes (per How do I use grading history in the Gradebook?), a number that is relatively easy to reach in a course with 48 students (50 graded assignments/quizzes will do it). Without knowing the number of assignments your courses have, it's hard to say if the error message you're getting is because your newly-merged gradebooks now exceed that number, or if the error is being thrown simply because active courses have been cross-listed and grade history has been lost. Again, Canvas Support can help you sort this out.

[debra_mansperge]

I did cross-list the courses when they were unpublished.  I'll check with Canvas Support.  Thanks!

[Stef_retired]

That's what I get for assuming,  @debra_mansperge ​.   In that case, disregard the last part of my speculation, and let's see what Canvas Support has to say!

[debra_mansperge]

Apparently, I don't have option of contacting Canvas support directly through my instance of Canvas.  I will go back through my admins and ask them to submit the issue.

[andrew_starnes]

Stefani, can you point me in the right direction to find out more about the 2000 changes? I am getting the same error with out having a merged grade book. Does a change mean only grades being altered in the actual grade book or does speed grader counts as well?

[Stef_retired]

 @andrew_starnes ​, there are two good ways to get clarity on that question: (1) Post a comment in the comments section of the guide (How do I use grading history in the Gradebook?); (2) Submit a help ticket to Canvas Support asking that question. I don't know for sure, but I think a "grade change" simply means any entry, regardless of how it is made, in the Gradebook--in which case yes, SpeedGrader would count as well, because the grades entered there populate the Gradebook.

[debra_mansperge]

Andrew,

I'm sorry you're having the same problem.  I am curious to know if you have imported grades into your gradebook from a csv file.  This is the first semester that I have used the import function and I'm wondering if that has something to do with the error.  I haven't heard back from my campus support, but I'll be sure to update here when I do.

[kenneth_rogers]

Hi there,  @debra_mansperge !

I wanted to follow up and see how things ended up with your merged courses and the gradebook? Were your admins able to get Canvas Support for you? Because this question is from over a year ago, I am going to go ahead and mark it as "Assumed Answered." In the event you are still running into an issue - please let us know! We'd love to help out!