[ARCHIVED] HELP

[lecunninghampea]

Cannot sign in for workshop session?  I need to take a workshop so that I can establish the initial set of CANVAS but I cannot enter the workshop sessions.  I have missed several I keep getting a message that says that I registered.  I get a reminder but when I try to get in the workshop I get a messaging saying to sign in.  When, I am returned to the screen, the message say unauthorized error and then a number such as 6601.

[jcarpenter1 · Accepted solution]

Hello,  @lecunninghampea  , and welcome to the Community.  Have you talked to your Canvas Admin about this issue?  Also, are you trying to go through the Training Portal (https://community.canvaslms.com/docs/DOC-18088-how-do-i-use-the-training-services-portal-as-an-instr... ) or through a webinar?  If you can't get in, please talk to your Canvas Admin.  They will be able to point you in the correct direction.