[ARCHIVED] Hello, I am a teacher with a free account.

[politicadegalle]

I have students with problems to login. They logged in for the first time fine, but when they try to login another day, the canvas account says it's wrong when it's not. They then have to create another user. What might be happening? Also, they do not receive the email to change the password.

[Bobby2 · Accepted solution]

HI  @politicadegalle , thanks for your question.

Did you follow these instructions with getting students into your course? How do I add users to a course?   

Of particular note is this

Note: It could take up to 24 hours for users to receive their invitations. Canvas will not consider the user to be enrolled—and won't recognize the user anywhere in Canvas—until the invitation has been accepted. If necessary, you can resend course invitations.

Might that be the case with you? 

This would be a helpful group to join and follow Free-For-Teachers  

[politicadegalle]

Thanks Bobby. I have another question. I have created modules for each course, but I noticed that people could enter those modules if someone shared the link, even without a user and password. Therefore, people who were not enrolled could access anonymously to the content. I was able to solve this only turning the modules into discussion forums, but that is not ideal. Is any other solution for this?

[Bobby2]

Hi  @politicadegalle , I'm wondering if your course is set to being public. 

Check the course 'settings', in 'Course details' tab check 'visibility' is set to either 'course' or 'institution'.

Sing out if you need a hand. 

[politicadegalle]

Hi! No, it is set as private

El sáb., 20 jun. 2020 a las 3:49, Bobby Pedersen (<instructure@jiveon.com>)

escribió:

Canvas LMS Community

<https://community.canvaslms.com/?et=notification.mention>

You have been mentioned

by Bobby Pedersen

<https://community.canvaslms.com/people/bobby.pedersen@education.tas.gov.au?et=notification.mention> *in

Re: Hello, I am a teacher with a free account. in Canvas LMS Community* - View

Bobby Pedersen's reference to you

<https://community.canvaslms.com/message/200475-re-hello-i-am-a-teacher-with-a-free-account?commentID=200475&et=notification.mention#comment-200475>

[Bobby2]

Hmmm, are you able to uncheck the box under that which says 'Include this course in the public course index'? 

OR

Uncheck the box that says 'Let students self-enrol by sharing with them a secret URL or code

OR Uncheck the box that says 'Add a "Join this Course" link to the course home page'

Hope one of those helps.

[Stef_retired]

 @politicadegalle ‌

Free For Teachers users must contact Canvas Support to request that their courses be set to public: use the Report a Problem option on the Help menu to make the request.

[politicadegalle]

Hi, Stephanie. The course is not public, it´s private and that is fine. The problem is outsiders can get into the course when the link of the module is shared. You can try it in your course too in order to see if also happens to you. Only discussion forums are unable to share.

[Stef_retired]

 @politicadegalle ‌, thanks for clarifying this. I attempted to replicate this, but could not. I logged in as a student and attempted to access a link to a page in a course in which that student is not enrolled. The student was redirected to the login page for that course's instance and was not able to view the link. 

I also attempted this in courses that are in the same instance (as that experience is closer to FFT, as all free courses reside under a single instance), and this is the error message the student sees:

...and that is the expected behavior.

You might need to investigate each person individually to see how they acquired the link and whether someone shared login credentials with them.