[ARCHIVED] I can't se any of my classes on my dashboard. What can I do to see them?

[ksanchez27]

I can easily log into canvas, but can't see any of my classes on my dashboard. It only shows them loading but I can't see them. Please help.

[Chris_Hofer · Accepted solution]

Hello  @ksanchez27  Welcome to the Canvas Community.

Here are some troubleshooting steps you can try:

• Check to make sure that your course(s) are listed on your "All Courses" screen of Canvas.  How do I view all my Canvas courses as a student?  If you do not see your courses listed on "All Courses", you will probably need to reach out to your school's local Canvas administrator or Online Learning/eLearning department.  I visited your school's website, and I found the following page which contains some contact information for you: Student Technical Support | Saddleback College (click on the red Canvas logo).
• Check your device compatibility: What are the basic computer specifications for Canvas?‌
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?‌, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

Please let us know if you have any other questions...thanks!

[robnsnjda]

courses will not open on canvas. please give me a workable solution. 

[Stef_retired]

Hello,  @robnsnjda  Welcome to the Canvas Community! The list of solutions Chris provided in this thread will most likely address your specific issue—but in the event that they do not, please follow the last step, which I'll repeat here:

• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.