[ARCHIVED] I recently updated my iPhone 8+ with the iOS updates and no am unable to use the Canvas app. It will open, but when I try to interact with it, the app closes. Anyone having this issue?

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williamsme
Community Novice

Canvas app will not work due to iOS updates on iPhone. Apple is zero help...

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Hi Melissa. One thing to try is to open the Settings app on your iPhone and go down to Student then flip on the switch to "Reset cache on next launch". If that doesn't help, would you be willing to provide a screen recording of the app crashing?

The next step after that would probably be to contact Canvas support.

Nate

iOS Team Lead

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