[ARCHIVED] Incorrect Email Address

[carrierewak]

My Canvas email address is incorrect.  I do not even have access to that email address.  How can I make this change?

Thank you,

Carrie E. Williams

SFID: 5800-1276

[kmeeusen · Accepted solution]

Hi carrielee2911 Welcome to the Canvas Community!

This is a snap!  https://community.canvaslms.com/docs/DOC-10592-4212710338 

I hope this is helpful,

Kelley

[carrierewak]

Thank you for your response.  Unfortunately, I have not been able to locate the correct area.  

[kmeeusen]

Hi again,  @carrierewak 

• Log into Canvas,
• Click on the top link (Account) in the left-side global navigation menu.
• 
• In the Account menu that opens, click on "Settings"
• 
• When the setting page open, you will note your current email address at the top right under "Ways to Contact".

Follow the instructions in the guide for the remaining steps.

If you do not see any of this, then contact your schools Canvas Support Department for help.

Kelley

[heather_stockfo]

Hello Carrie Williams, 

@Kelley Meeusen gave you good advice on how to add an alternative email address, but it yours is truly an error, you may want to contact for Canvas Administrator and/or IT Team.

Smiles,

: )   Heather