[ARCHIVED] Lost account

[israeljgarcia]

I had/have an account with Canvas that consisted of two classes. I logged in one day and now it has me listed as an instructor. I am a student with SFSU, but the school does not use Canvas, only my instructor. Can anyone please help me retrieve my account because I do not want to drop the class. Thank you so much. 

[Chris_Hofer · Accepted solution]

Hello @israeljgarcia ...

I think this is a question that you are going to need to speak with someone at your school about...such as your school's local Canvas administrator, someone from your school's Online Learning/eLearning department, or someone from your school's Registration department.  We here in the Community would not have access to your school's Canvas environment or your course(s) in question.  I hope this will be of some help to you...good luck!