[ARCHIVED] Mobile file submission error

[28123852aa]

I recently attempted submitting coursework for my English class; It was a basic photo upload of a handwritten document. I always check to make sure that the submission is true and that I get the confetti effect, to which I checked off both boxes. However, after checking my calendar this morning, the state was unsubmitted and the grade was a 0%, this has occurred numerous times without an error message.

[KristinL]

Hi! I'm sorry that you're experiencing this issue. Have you updated your device and the Canvas Student recently? Is this happening for one course or multiple courses?

[rseilham · Accepted solution]

@28123852aa 

The was an update to the Canvas Student app for iOS recently (v6.9.8) which mentioned solving submissions issues. Can you see if this solves the app issue? Thanks!