[ARCHIVED] Moving existing courses to sub-account

[mwsaber6]

Trying to assign existing course to a new sub-account

course_id,short_name,long_name,account_id,status
51432,NURS*1200*30,20/SP NURS*1200*30 Nursing Care Chronic Illness,GC-NURS,active
51433,NURS*2400*30,20/SP NURS*2400*30 Nursing Care Complex Illness,GC-NURS,active
53405,MEDA*1600*30,20/SP MEDA*1600*30 Medical Assisting Procedures,GC-NURS,active
53406,MEDA*1970*30,20/SP MEDA*1970*30 Medical Assist Clinical Pract,GC-NURS,active

Upload had nor error, not seeing courses in the GC-NURS sub-account

[kona]

 @mwsaber6 , greetings! Due to the technical nature of this question, I'm going to share this with the Canvas Developers‌ group in the Community. Hopefully, they will be able to help!

Kona

[James]

 @mwsaber6 ,

Is it possible that these items were either created manually within the web UI or that you edited the settings through the web UI? Re-uploading a SIS import does change the account, provided that the sub-account exists and the information hasn't been changed through the UI -- we do this every now and then and there is never an issue.

Try importing that file with the "Override UI Changes" option. Once you select that, you can also choose to make those changes semi-permanent or clear the sticky bit to regain control through the SIS imports?

You can also force this through the API by setting the override_sis_stickiness option in the Import SIS data endpoint.

Here is the relevant documentation from the SIS Import Format file.

Stickiness
When a user makes a change to imported data in Canvas (e.g., changes a name), this change is "sticky" and is set as the new default. By default, these "sticky" changes are not overwritten on the next SIS import. This can be overridden by selecting the Override UI option, which allows Canvas to overwrite any "sticky" data updated in the Canvas UI. Otherwise, changes from an import with conflicting data would be disregarded and the existing user data would not be changed. See below for an indication of which fields have this "sticky" property.

In the table for courses.csv, the account ID is set to sticky.

[mwsaber6]

We also tried with UI override, no changes. Initial provisioning was through API call (Ellucian ILP). We are trying to place course/sections into sub accounts that ILP cannot currently create

Michael Brown

mbrown@sheridan.edu<mailto:mbrown@sheridan.edu>

307 675-0553

Information Systems Administrator

Northern Wyoming Community College District Sheridan College / Gillette College / Buffalo Outreach

[ryan_kerrison]

I too had no luck with this method!

Here's my CSV formatted:

Any thoughts/help?!

Cheers,

Ryan

[bneporadny · Accepted solution]

Hi Michael & Ryan,

I think I found the key to getting the sub account to change using the courses csv import‌. The key to getting the course to move sub accounts‌ for me was to us the SIS ID associated with the sub account and not the ID.  If you have done UI changes already to this course you may need to use the #override ui changes‌ option when importing the

#csv file‌.

Hope this helps. 

Example of how I have the data in the csv‌ below.

Course settings before:

Course settings after:

[ryan_kerrison]

Hi, Brian

This is super helpful!

I hadn't set the SIS ID for the root Sub Account... Silly!

Worked an absolute charm after that!

Kindest,

Ryan