Hello @MDavis-Cheshire
Thank you for contacting the Canvas Community. We're sorry to hear you've been experiencing issues with aligning outcomes to quizzes. The resolution may depend on whether you used new quizzes or classic:
Classic: https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-align-an-outcome-with-a-question-bank/t...
NQ: https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-align-an-outcome-to-a-quiz-in-New-Quizz...
You stated question bank, so likely you're using classic. The order of operations may have affected the outcome. Did you align and create this before students took the test or during/after? Also, after you make one you have to click on "import" in the bottom right (as shown in guide.) Additionally, you can create the outcomes first and then link them :
https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-create-an-outcome-for-a-course/ta-p/862
If none of that helps, it may be best to speak with canvas support directly and they can walk you through using it for the first time. If you need to, you can contact Canvas Support to pinpoint the source of the issue and provide a resolution:
https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-contact-Canvas-Support/ta-p/389767
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.