[ARCHIVED] Parent App Error "Whoops it looks like you aren't enrolled in any courses as a parent"

[helpmepls]

I Have successfully logged into the student canvas for both my kids on the iphone app, but cannot login on parent app. The only 2 options available are find school, and my school is NOT listed; OR QR login and neither QR login for either child is working. It quickly loads and says my child's name at the bottom and then Immediately get an error message. "Whoops, it looks like you aren't enrolled in any courses as a parent." How do I login on the app when neither option is working?

[KristinL]

Hi -

If you've successfully linked your observer account to your students', the QR code should be an option for you. However, you need to sign into YOUR account on a browser (the one that is linked to the students') and then access the QR code listed.

How do I link a student to my user account as an observer? 

How do I view a QR code to log in to the Canvas mobile apps as an observer? 

[cborg23]

I'm having the same issue as above. After doing what you said, logging into my parent account through the browser and using a QR code, it gives the same error.

[sherylmeg]

Scanning the QR code (that I generated from the Canvas web portal) in the Parent app also gives me the "Whoops! It looks like you aren't enrolled in any courses as a parent" error.

[KAConnolly]

Same problem.  QR code and regular login gives me the same error.